System Specialist- Insurance (Head-Office)

The InsureBC Group; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Commission

Extended health plan

Vision & dental

Long-term disability

Job summary

The InsureBC Group in Vancouver seeks a System Specialist to oversee Broker Management Systems and technology deployments across our network. You will drive complex integrations, implementations, and data conversions from inception to completion, aligning with our Head Office team on strategic goals.

You will collaborate with Accounting, Insurance and IT colleagues, develop system documentation, train users, and ensure secure, efficient processes.

Qualifications

• Minimum of 3 years of Personal Lines & Commercial Lines experience.
• Operational understanding of Broker Management Systems.
• Strong knowledge of Broker Management Systems Applied TAM, Applied Epic, Power Broker, Acturis, Keal Sig XP.
• Strong knowledge of Auto Insurance Broker Management Systems including Alstar Atoms and Autolink.
• Previous experience in system implementation, integration, and conversions.
• Proficient with Microsoft 365 applications.
• Effective communication skills, written, verbal and presentation.
• Strong project management skills.
• Bookkeeping Knowledge an asset.

Responsibilities

• Review and provide recommendations on the use of current systems in place.
• Create and present project plans including budget, scope, and timeline.
• Initiate, plan, and execute system integration, implementation, and conversion projects (map, clean, migrate, test, and validate data).
• Collaborate with the Accounting, Insurance, and IT Teams to ensure a successful project outcome.
• Communicate project progress to the Head Office Team.
• Develop and maintain system manuals and documentation.
• Coach and train users of the systems.
• Support InsureBC brokerages post system activation to ensure a positive experience.
• Review and implement service workflows.
• Audit user security settings.

Skills

Broker Management Systems

Project management

Communication

Training & coaching

Data migration

Tools

Applied TAM

Applied Epic

Power Broker

Acturis

Keal Sig XP

Alstar Atoms

Autolink

Job description

Who We Are:

InsureBC is one of the largest insurance brokerage groups in BC. For more than 35 years, we have been delivering top-quality insurance expertise and services to our valued customers. With the head office in Vancouver and over 90 offices within BC and around the world, you can find our offices in every corner of the city. As we continue to grow our company and our markets, find out how you can grow your career with us.

Job Description

The System Specialist will be responsible for overseeing Broker Management Systems and Technology deployed within the InsureBC Group, including leading complex integration, implementation, and conversion projects from inception to completion. The System Specialist will work closely with the Head Office Team in executing system and technology plans to support business goals and growth strategies.

Responsibilities

• Review and provide recommendations on the use of current systems in place
• Create and present project plans including budget, scope, and timeline
• Initiate, plan, and execute system integration, implementation, and conversion projects (map, clean, migrate, test, and validate data)
• Collaborate with the Accounting, Insurance, and IT Teams to ensure a successful project outcome
• Communicate project progress to the Head Office Team
• Develop and maintain system manuals and documentation
• Coach and train users of the systems
• Support InsureBC brokerages post system activation to ensure a positive experience
• Review and implement service workflows
• Audit user security settings

Qualifications

• A minimum of 3 years of Personal Lines & Commercial Lines experience
• Operational understanding of Broker Management Systems
• Strong knowledge of Broker Management Systems Applied TAM, Applied Epic, Power Broker, Acturis, Keal Sig XP
• Strong knowledge of Auto Insurance Broker Management Systems including Alstar Atoms and Autolink
• Previous experience in system implementation, integration, and conversions
• Proficient with Microsoft 365 applications
• Effective communication skills, written, verbal and presentation
• Strong project management skills
• Bookkeeping Knowledge an asset

The Incentive:

Regardless of your position within our Company, we offer a lucrative commission structure and an attractive benefits package which features a comprehensive extended health plan, vision & dental plan, long-term disability coverage, and a number of other important components designed to provide financial security to you and your family.

Grow With Us:

At InsureBC, we understand that our strength comes from our skilled and dedicated employees and we work hard to support their ongoing professional development. We offer a number of training programs and development opportunities to support each of our employees in their pursuit of career advancement and growth.

InsureBC Values:

At InsureBC, our values are at the core of everything we do. Customer satisfaction comes first, and we are proud of our commitment to excellence, which allows us to efficiently deliver quality services and products to our customers.

Hiring for this position is ongoing and will be filled as required. In order to be eligible for this position, you must be legally entitled to work in Canada for our company.