System Specialist

DSV Road GmbH; Milton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading logistics company in Milton is seeking a Systems Specialist to lead Warehouse Management System implementations. The role entails analyzing business requirements, configuring solutions, and collaborating with teams for successful system delivery. Suitable candidates have 3-5 years of technical experience and familiarity with WMS platforms. This position offers a dynamic environment with opportunities for growth and development.

Qualifications

• 3–5 years of experience in a technical or system support role.
• Experience with major Warehouse Management Systems.
• Strong understanding of warehouse operations.

Responsibilities

• Analyze business requirements and document legacy system processes.
• Assist with WMS design, configuration, testing, and implementation.
• Troubleshoot system issues and provide solutions.

Skills

Technical support experience

SQL proficiency

Analytical mindset

Documentation skills

Adaptability

Education

Bachelor’s degree in a related field

Tools

JDA Dispatcher WMS

SQL Server Management

Microsoft Office Suite

Job description

Purpose: Supports the website's technical functions.

Purpose: Supports the website's technical functions.

Purpose: Collects information about the website and its contents for reporting and security purposes.

Purpose: Supports the website's technical functions.

Purpose: Supports the functions of a "Content Management System" to ensure that the website works properly.

Purpose: Supports the website's technical functions.

Purpose: Supports the website's technical functions.

Purpose: Collects information about the website and its contents for reporting and security purposes.

Purpose: Required for the website to perform properly.

Purpose: Required for the website to perform properly.

Purpose: Supports the website's technical functions.

Purpose: Collects information about the website and its contents for reporting and security purposes.

Purpose: Supports the website's technical functions.

Purpose: Required for the website to perform properly.

Purpose: Required for the website to perform properly.

Purpose: Supports the website's technical functions.

Purpose: Required for the website to perform properly.

Provider: 7549cd4666b647f5bb9482fa29eaa80d.svc.dynamics.com

Provider: 7549cd4666b647f5bb9482fa29eaa80d.svc.dynamics.com

Purpose: Supports the integration of a third-party platform on the website.

Purpose: Supports the website's technical functions.

Purpose: Collects information about the website and its contents for reporting and security purposes.

Purpose: Ensures the website and application security.

Purpose: Collects information about the users and their activity on the website, which is used to deliver personalized customer service and content.

Purpose: Supports the website's technical functions.

Purpose: Supports the functions of a "Content Management System" to ensure that the website works properly.

Purpose: Ensures the website and application security.

Purpose: Ensures the website and application security.

Purpose: Supports the integration of a third-party platform on the website.

Purpose: Ensures the website and application security.

Purpose: Collects information about the users and their activity on the website, which is used to deliver personalized customer service and content.

Purpose: Supports the website's technical functions.

Purpose: Supports the website's technical functions.

Purpose: Collects information about the users and their activity on the website, which is used to deliver personalized customer service and content.

Purpose: Used to embed third-party news media content to the website.

Purpose: Collects information about the users and their activity on the website, which is used to deliver personalized customer service and content.

Purpose: Collects anonymous information about the users and their activity on the website for analytics and reporting purposes.

Data Processor: Google

Purpose: Supports the integration of a third-party platform on the website to deliver targeted advertising.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the user across different channels and devices.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the user across different channels and devices.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Collects information about the users and their activity on the website. The Information is used to track and analyze user behavior, to meet the individual user needs and to deliver targeted advertising.

Purpose: Collects information about the users and their activity on the website through embedded video players with the purpose of delivering targeted advertising.

Purpose: Collects information about the users and their activity on the website through embedded video players with the purpose of delivering targeted advertising.

Purpose: Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the users across the web.

Purpose: Used for online marketing by collecting information about the users and their activity on the website. The information is used to target advertising to the users across the web.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Supports online marketing by collecting information about the users to promote products through partners and other platforms.

Purpose: Remember your recent searches, your previous interactions with an advertiser's ads, or search results, and your visits to an advertiser's site to show you customized ads on Google.

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If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Systems/Business Data/Processes

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Milton, Yukon Court
Job Posting Title: System Specialist
Time Type: Full Time

SUMMARY

The Systems Specialist, BCM plays a key role in delivering North America’s standardized approach for rolling out Warehouse Management System (WMS) modules within Contract Logistics engagements. This includes leading implementations, managing upgrades, and extending existing applications. The role involves hands-on support of WMS solutions — covering design, configuration, and testing — and ensuring successful system delivery.

In addition to implementation work, the Systems Specialist will also be responsible for documenting legacy systems and supporting their transition into the company’s standardized WMS framework. The role brings functional and business process expertise to cross-functional project teams, which may include internal IT and Operations staff, subcontractors, remote global teams, and client stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supporting the analysis and documentation of business requirements and legacy system processes.
• Assisting with the design, configuration, testing, and implementation of Warehouse Management System (WMS).
• Documenting legacy workflows and building process maps to support transition to the standardized WMS setup.
• Preparing functional specifications for system integrations, including EDI, in collaboration with global IT and external partners.
• Writing and executing SQL queries to support data validation, troubleshooting, and reporting tasks.
• Analyze complex issues and client cases and provide sensible generic solutions.
• Maintaining clear, accurate documentation for processes, reports, and system configurations.
• Troubleshooting system issues and contributing to effective, scalable solutions.
• Working closely with internal teams, and client stakeholders to support successful project outcomes.

MINIMUM EDUCATION and/or EXPERIENCE:

Education & Experience

• High school diploma or GED required, bachelor’s degree in a related field preferred.
• 3–5 years of experience in a technical or system support role, ideally within a warehouse or supply chain environment.
• Experience with JDA Dispatcher WMS or other major WMS platforms.
• Strong understanding of warehouse operations and related systems.
• Experience documenting and mapping operational processes, including legacy system workflows.
• Readiness to travel domestically and internationally, including Europe, sometimes on short notice.

Technical Skills

• Proficiency in at least one WMS platform.
• Working knowledge of SQL for data analysis and troubleshooting.
• Skilled in documenting technical processes, system behaviors, and configurations.
• Proficient with Microsoft Office Suite.
• Nice to have: C#, ASP.NET, MS SQL Server Management

Core Competencies

• Strong written communication skills, especially for technical documentation.
• Analytical mindset with attention to detail.
• Able to work independently and collaboratively in a structured team environment.
• Adaptable and dependable in a fast-paced, evolving setting.

Language

• Fluent in English (written and verbal).

Other Skills

• Working in a global multi-national organization.
• Supply chain domain knowledge (subject matter expert).
• Warehouse operational experience (Intermediate).
• Client presentation experience (progress & delivery updates, strategy articulation, technology capabilities & value add).
• Business & financial acumen (analyzing financial information, dealing with complexity, problem solving, using sound Judgment).
• Conviction (adapting to change, being flexible, finding work improvements, resolving conflicts).
• Personal integrity (behaving with integrity, sensitivity to others).

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The nature of this job will require up to 25-30% travel.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [e-mail].