System reliability specialist

Desjardins Group; Lévis; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the financial services sector is seeking a Systems Reliability Specialist to ensure the stability of IT systems. This role involves monitoring system health, resolving incidents, and contributing to application monitoring projects. The ideal candidate will possess a Bachelor's degree and relevant experience, with knowledge of various monitoring tools and languages. Competitive salary and benefits are offered, including a defined benefit pension plan and flexible vacation.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of two years of relevant experience in computer development, systems administration, or site reliability engineering.
• Knowledge of French is required.
• Available 24/7 as an on-call advisor.

Responsibilities

• Monitor system health and availability.
• Help implement and configure monitoring tools.
• Write post-mortems after system failures.

Skills

Analysis

Problem Solving

Collaboration

Education

Bachelor's degree in a related field

Tools

Dynatrace

.NET

SQL Server

Oracle

Azure DevOps

Git

Job description

The Cross-Sector IT Platform Solutions Department provides a variety of IT services to all sectors of the Wealth Management and Life and Health Insurance Projects and IT Division. The reliability monitoring squad monitors life and health insurance systems, ensures proper functioning of the applications portfolio in production, detects faults and ensures solutions are found. As a systems reliability specialist, you contribute to the stability of IT systems. You analyze, design, configure, develop, maintain and upgrade software monitoring based on the organization’s needs. Your role entails contributing to the development of application monitoring. You analyze partners’ application monitoring needs and influence decisions on IT solutions. You help resolve major production incidents by acting as application manager for monitored systems. The ability to analyze in emergencies is therefore essential for this position. More specifically, you will be required to:

• Monitor system health and availability

• Help implement and configure monitoring tools to detect potential system problems

• Help investigate and correct system problems

• Write a post-mortem after system failures to meet the following objectives:

• Identify the root cause of the incident

• Adjust monitoring as needed

• Determine the feasibility of implementing mitigation measures

• Assess the need to add resilience to systems

• Work with various teams to act on post-mortem findings

• Contribute to monitoring projects and working groups.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field

• A minimum of two years of relevant experience in a computer development, systems administration or site reliability engineering (SRE) role, or any other relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

• Knowledge of Dynatrace

• Knowledge of .NET

• Knowledge of SQL Server and Oracle

• Knowledge of Azure DevOps

• Knowledge of Git

• Available 24/7 as an on-call advisor with pay

Complexity, Plans and aligns, Tech savvy

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-06-6