System Analyst

Soho Square Solutions; Montreal (administrative region); Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Soho Square Solutions is seeking a Systems Analyst to support the analysis, design, testing, and implementation of technology solutions. The successful candidate will work closely with business stakeholders and technical teams to gather requirements, analyze existing processes, identify system improvements, and ensure technology solutions meet business needs.

You will collaborate with business and technical teams, perform SIT and UAT, and help implement system enhancements while maintaining

Qualifications

• Experience as a Business Systems Analyst or similar role.
• Strong requirements gathering and documentation.
• Knowledge of business process analysis and workflow design.
• Experience with system testing, defect management, and UAT.
• Strong analytical and problem-solving skills.
• Effective communication with business and technical stakeholders.
• Experience supporting applications and resolving system issues.

Responsibilities

• Gather, analyze, and document business and system requirements.
• Collaborate with stakeholders to understand processes and challenges.
• Evaluate systems and identify opportunities for improvements.
• Develop functional specifications and recommend solution alternatives.
• Perform system analysis, workflow analysis, and impact assessments.
• Coordinate and support SIT and UAT testing activities.
• Monitor, maintain, and troubleshoot applications and system issues.
• Investigate incidents, perform root cause analysis, and assist in problem resolution.
• Work with development and support teams to implement system enhancements.
• Ensure solutions align with business objectives and operational requirements.

Skills

Business Systems Analyst

Requirements gathering

Workflow design

System testing

Analytical thinking

Stakeholder communication

Application support

Job description

Contract Duration: 12 Months (September 2026 to September 2027)

Work Model: Hybrid

Job Summary

We are seeking a Systems Analyst to support the analysis, design, testing, and implementation of technology solutions. The successful candidate will work closely with business stakeholders and technical teams to gather requirements, analyze existing processes, identify system improvements, and ensure technology solutions meet business needs.

Key Responsibilities

• Gather, analyze, and document business and system requirements.
• Collaborate with stakeholders to understand business processes, workflows, and operational challenges.
• Evaluate existing systems and identify opportunities for process and technology improvements.
• Develop functional specifications and recommend solution alternatives.
• Perform system analysis, workflow analysis, and impact assessments.
• Coordinate and support system testing activities, including SIT and UAT.
• Monitor, maintain, and troubleshoot applications and system issues.
• Investigate incidents, perform root cause analysis, and assist in problem resolution.
• Work with development and support teams to implement system enhancements.
• Ensure solutions align with business objectives and operational requirements.

Required Qualifications

• Experience as a Business Systems Analyst, Systems Analyst, IT Business Analyst, or similar role.
• Strong requirements gathering and documentation experience.
• Knowledge of business process analysis and workflow design.
• Experience with system testing, defect management, and user acceptance testing.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with both business and technical stakeholders.
• Experience supporting applications and resolving system issues.

Preferred Skills

• Functional and technical analysis.
• Process improvement methodologies.
• Incident and problem management.
• Application support and troubleshooting.