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System Administrator (Network Support)

Onico Solutions

Richmond Hill

On-site

CAD 70,000 - 100,000

Full time

4 days ago
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Job summary

A leading company is seeking a System Administrator (Network Support) to provide comprehensive server and network support on both Windows and Linux systems. In this permanent position, candidates will be involved in monitoring customer environments, troubleshooting issues, and participating in project work. With a focus on excellent customer service and strong technical skills, this role is key to ensuring client satisfaction and operational efficiency.

Qualifications

  • 4 years of Linux System Administration experience.
  • Experience with Linux variants such as Centos, Ubuntu.
  • Strong understanding of TCP/IP and networking.

Responsibilities

  • Provide Windows/Linux server and network support.
  • Monitor managed customer equipment and troubleshoot issues.
  • Participate in project work and provide on-call coverage.

Skills

Troubleshooting
Customer Service
Communication
Time Management
Analytical Thinking

Tools

VMWare
Linux
Windows Server
Firewalls

Job description

The System Administrator (Network Support) will provide Windows/Linux server and network support. Additional tasks will include maintaining systems, troubleshooting customer-related issues and assigned project work.

Requirements

  • Monitoring managed customer equipment
  • Take lead on Project work
  • Managing & monitoring the ticketing system queue
  • Providing remote troubleshooting and onsite troubleshooting as required
  • Performing administrative tasks and troubleshooting for managed desktop clients
  • Reviewing and analyzing logs such as security and maintenance log files
  • Escalating to next level technical/vendor support as needed
  • Proactively contacting customers when critical events require
  • Staying current with technology
  • Participation in projects as required
  • Some physical work/lifting is required
  • Rotating on-call pager coverage is required. Schedules are mutually agreed upon, and can change in keeping with business needs
  • Strong communication skills – written and verbal
  • Excellent customer service skills in person, over the phone and via email
  • Strong multitasking, troubleshooting and analytical thinking skills
  • Good time management skills, the ability to work independently
  • Ability to multitask

Qualifications

  • 4 years of Linux System Administration experience
  • Good experience with Linux variants such as Centos, Debian, Red Hat, Ubuntu etc.
  • 4 years of experience with Windows Server 2003/2008/2012/2016 and Windows Desktop 7,8,10 Admin
  • Hands-on experience with VMWare
  • Hyper-V experience is an asset
  • Experience with various firewalls – CISCO, Fortigate, SonicWall etc.
  • Juniper experience is an asset
  • Understanding of Internet Services, DNS, Bind, SMTP-mail servers, Web-Hosting, VPN, SAN
  • A good understanding of TCP/IP and general networking and systems security

This is permanent position located in Toronto, ON

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