System Administrator & Analyst, HealthCare Sales Force

Reckitt; Eastern Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled System Administrator & Analyst to enhance their HealthCare Sales Force systems. This role focuses on managing and maintaining sales force applications, ensuring smooth operations through system updates and integrations. You'll collaborate with cross-functional teams to drive automation and improve reporting. If you have a strong background in system administration and a passion for enhancing business performance, this is an exciting opportunity to contribute to a cleaner, healthier world through innovative solutions.

Benefits

Wellbeing programs

Career development opportunities

Inclusive practices

Performance rewards

Qualifications

• 2+ years experience in sales or application support roles.
• Proven experience as a LifeScience System Administrator.

Responsibilities

• Oversee administration of the sales force platform, ensuring performance and compliance.
• Support system updates and lead integration with other systems.

Skills

System Administration

Data Governance

Collaboration

Problem-Solving

Communication

Data Analysis

Troubleshooting

Education

College Degree in Business Administration

Tools

Sales Force Platform

Veeva

Job description

System Administrator & Analyst, HealthCare Sales Force

Join to apply for the System Administrator & Analyst, HealthCare Sales Force role at Reckitt.

We are Reckitt, home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose is to protect, heal, and nurture in the pursuit of a cleaner, healthier world. Join our global team to help make access to quality hygiene, wellness, and nourishment a right, not a privilege.

About The Role

The HealthCare Sales Force System Administrator & Analyst manages and maintains our sales force systems and applications. Responsibilities include supporting system updates, integrations, maintenance, data governance, and collaborating with cross-functional teams to improve automation, reporting, and system efficiency. The role also serves as the primary contact for system support related to healthcare sales operations in Canada.

Your Responsibilities

• Oversee administration of the sales force platform, ensuring performance, security, and compliance.
• Develop and update work instructions for system responsibilities.
• Support system updates, upgrades, and coordinate with stakeholders for smooth implementation.
• Support business operations, including call planning and tools development.
• Lead integration of the sales force platform with other systems, ensuring data integrity.
• Provide ongoing support and troubleshoot issues to enhance system reliability.
• Collaborate with analytics teams to drive automation and reporting improvements.
• Lead onboarding for new employees on system processes.
• Develop relationships with stakeholders across departments to enhance business performance.

Minimum Requirements

• College Degree in Business Administration or related field.
• At least 2 years’ experience in sales or application support roles.
• Proven experience as a LifeScience System Administrator or similar, with knowledge of LifeScience platforms (Veeva knowledge is an asset).
• Experience with system updates, integrations, and troubleshooting.
• Excellent communication, problem-solving, and collaboration skills.
• Ability to manage multiple priorities independently.
• Strong computer skills, especially in spreadsheets, data analysis, and databases.
• Fluent in English; French is a strong asset.

What We Offer

We support our employees through inclusive practices, wellbeing programs, and benefits aligned with local markets. We promote growth, reward performance, and invest in your career development. Our commitment to diversity and inclusion means we consider all qualified applicants regardless of background.