System Administrator

Raymond James Ltd.; Burnaby; On-site; CAD 75,000 - 95,000; Full time

Job summary

A financial services firm in Burnaby is seeking an Analyst for Digital Workplace and Platform. This role will ensure the reliability and security of server infrastructure while collaborating with IT teams. Candidates should have a Bachelor's degree in technology and 2+ years of relevant experience. The position offers a competitive salary range of $75,000–$95,000 along with additional bonuses.

Benefits

Health Benefits

RRSP Matching

Employee Stock Purchase Plan

Paid Time Off

Discretionary Bonuses

Tuition Reimbursement

Qualifications

• 2+ years of experience deploying, administering, and upgrading Microsoft Active Directory.
• Experience managing internal and external DNS servers.
• Strong analytical and problem-solving skills.

Responsibilities

• Maintain and support the organization’s IT infrastructure.
• Deploy and manage infrastructure solutions.
• Collaborate with IT teams to troubleshoot issues.

Skills

Microsoft Active Directory

DNS management

Windows Server

Analytical skills

Education

Bachelor's degree in technology or computer science

Tools

Commvault

VMware ESXi

HPE Proliant

Job description

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At Raymond James, we develop, collaborate, decide, deliver, and improve together.

The Technology Division at Raymond James is dedicated to providing cutting-edge solutions that enhance efficiency and connectivity for financial advisors and their clients.

This commitment to technology excellence supports Raymond James' mission to deliver superior financial services and maintain a competitive edge in the industry.

Digital Workplace and Platform Analyst

How does the role impact the organization?

Under the direction of the Manager, Digital Workplace and Platform Services, the Analyst, Systems Administrator role ensures the reliability, security, and optimal performance of server infrastructure across the organization. The Systems administrator collaborates with IT teams to troubleshoot issues, implement system upgrades, and maintain business continuity.

What will your role be responsible for?

• Maintaining and supporting the organization’s IT infrastructure, ensuring systems are running efficiently, securely, and with minimal downtime.
• Administration and maintenance of the remote monitoring and management system: update alerting agent scripts, create and monitor dashboards, and provide metrics and reporting.
• Deploying, configuring, and managing infrastructure solutions based on application needs and anticipated growth, including deploying and configuring new virtual servers.
• IIS Configuration and Management: Installing, configuring, and managing IIS web servers, including setting up websites, virtual directories, application pools, and handling SSL certificates.
• Installing, configuring, and maintaining Red Hat Enterprise Linux (RHEL) systems, including servers and related services.
• Configuring, maintaining, monitoring, upgrading, and supporting network services, such as Active Directory and AD Replication, DNS, DHCP, SMB, DFSR.
• Working with internal Security teams to remediate critical security findings and vulnerabilities on Servers and identity access management.
• Performing upgrades, patches, and updates to virtual and physical infrastructure, applications, and server operating systems.
• Assisting in the installation, configuration, and management of VMware ESXi hosts and vCenter server.
• Managing and troubleshooting all aspects of Active Directory and Azure EntraID, including synchronization, infrastructure, and user accounts.
• Creating, troubleshooting, and maintaining scripts, including PowerShell and Batch scripts to automate repetitive tasks for improved reliability and efficiency.
• Participating in the planning and execution of technology projects, ensuring they meet business objectives and are delivered on time.
• Creating and maintaining system documentation for domain technologies, including installation, configuration, and troubleshooting steps.
• Providing off-hours support for critical and other production issues as part of the team on-call rotation.
• Providing documentary evidence for IT auditors.
• Coordinating and assisting in leading response efforts during IT disruptions or disaster events, ensuring minimal impact on business operations.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits include Health Benefits, RRSP Matching, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement, and more. We support internal promotion and community involvement.

What do we expect from you?

To qualify, you possess:

• Bachelor's degree in technology, computer science, or equivalent proven IT work experience.
• 2+ years of experience deploying, administering, and upgrading Microsoft Active Directory, AD Sites and Services, FSMO Roles, AD Replication, ADFS.
• 2+ years of hands-on experience managing internal and external DNS servers, records, and zones.
• 2+ years of experience deploying, administering, and upgrading Windows Server and Client OS.
• 2+ years of experience maintaining enterprise IT infrastructure.
• Excellent verbal communication skills, comfortable communicating with peers, management, contractors, and vendors.
• Strong analytical, judgment, and management skills, with the ability to work independently and effectively with clients, vendors, and IT staff.
• Advanced problem diagnosis and resolution skills, focusing on enterprise security, system reliability, and performance.
• Ability to manage backups and restores via enterprise backup solutions like Commvault.
• Experience managing and configuring Zerto or SRM and performing failovers in DR scenarios (nice to have).
• Experience with managing enterprise hardware such as HPE Proliant, Synergy compute, HPE Nimble, MSA, and Alletra storage (preferred).

We encourage our associates at all levels to:

• Grow professionally and inspire others.
• Work collaboratively to achieve outcomes.
• Make prompt, pragmatic decisions with the client in mind.
• Take ownership and accountability for results.
• Contribute to the evolution of the firm.

At Raymond James, we value diversity and are committed to equal opportunity employment. Candidates can request accommodations by contacting Human Resources at [e-mail].

Salary Range : BC (based on education and experience): $75,000-$95,000 plus bonuses.

Location: Burnaby, BC

Organization: Raymond James Ltd.

Employment Type: Full-time, Permanent

Seniority Level: Entry level