Switchboard Operator Clerk

Interior Health Authority; Fernie; On-site; CAD 30,000 - 60,000; Full time

Job summary

Interior Health Authority seeks a Casual Switchboard Operator Clerk to join the Elk Valley Hospital team in Fernie, B.C. This entry-level role involves processing calls and maintaining communication links, while offering competitive wages, shift premiums, and support for career growth. Ideal candidates should have completed Grade 12 and possess strong communication and organizational skills.

Benefits

Employer-paid training

Employee & Family Assistance Program

Qualifications

• Two years of recent related experience or equivalent education and training.
• 5-minute typing test (45+ NWPM) from a recognized institution.
• Resume and cover letter indicating availability required.

Responsibilities

• Process calls and establish communication links.
• Answer emergency calls and follow established protocols.
• Maintain physician paging system and record data for morgue operations.

Skills

Communication

Confidentiality

Organizational skills

Education

Completion of Grade 12

Job description

Join to apply for the Switchboard Operator Clerk role at Interior Health Authority

Elk Valley Hospital has an exciting opportunity for a Casual Switchboard Operator Clerk to join their team in Fernie, B.C.!

This position works rotating days: 06:45 to 14:45, 09:00 to 17:00.

How will we help you grow?

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. We offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What Will You Work On?

Duties

• Process calls (internal and external) and establish communication links.
• Provide information to customers and assist in relaying messages to appropriate sources.
• Answer emergency calls and follow established communication procedures in emergency situations such as cardiac arrest, bomb threats, and disasters.
• Maintain Physician paging system and after-hours physician’s emergency lines as per established protocol.
• Record and organize data to facilitate morgue operations. Inform appropriate personnel of any unusual circumstances and arrange transport with funeral homes as required.
• Receive "On-Call" information from physicians and update data as needed. Communicate changes to relevant individuals.
• Receive patient porter requests and dispatch transfers to the patient porter team.
• Maintain confidentiality of classified information and keep the manager informed.
• Perform other related duties as assigned.

What should your application include?

• Completion of Grade 12
• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
• Your Resume indicating two years of recent related experience, or an equivalent combination of education, training, and experience.
• A Cover Letter stating your availability to start in a new position and on-call, casual work (e.g., days of the week).

Come join our team and see why we’re one of Canada’s Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply Today!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care