SWITCHBOARD, HEALTH RECORDS CLERK

Northern Health - BC; Prince Rupert; On-site; CAD 42,000 - 52,000; Full time

Job summary

Northern Health is seeking an experienced Switchboard/Health Records Clerk to support the Health Information department. The role involves creating and maintaining patient records, record retrieval, and handling release of information with accuracy and confidentiality.

Under supervision, you will perform clerical duties including answering phones on a switchboard, taking messages, routing calls, faxing reports, and assisting with admission and discharge registrations.

Qualifications

• Proficient with medical terminology and accurate data entry.
• Typing speed of 45 words per minute with high accuracy.
• Recent clerical experience in health information or similar setting.

Responsibilities

• Create and maintain patient records with confidentiality.
• Retrieve, assemble, and release information as required.
• Handle admissions and discharges including registration tasks.
• Answer phones, take messages, transfer calls, and fax reports.
• Restock supplies and manage related clerical duties using switchboard.

Skills

Medical terminology

Typing 45 wpm

Clerical experience

Job description

Northern Health is looking for an experienced, highly efficient, and self-directed Switchboard/Health Records Clerk to support the Health Information department.

In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, the Switchboard/ Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.

Position requires medical terminology, typing speed of 45 wpm, and clerical experience

Shift Rotation/Hours of work:

Tues-Sat. stat off in lieu, alternating weeks of days/evenings, Days, Evenings - 07:00 to 15:00, 12:00 to 20:00