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Switchboard, Admitting, Health Records Clerk

Northern Health

Terrace

On-site

CAD 40,000 - 50,000

Full time

3 days ago
Be an early applicant

Job summary

A regional healthcare provider is looking for an experienced Clerk to support their Health Information department. The role involves maintaining patient records, answering phones, and managing various clerical tasks. Candidates must have a typing speed of 45 WPM and a Medical Terminology certification. This position offers comprehensive benefits, including a pension plan, vacation, and opportunities for training.

Benefits

Comprehensive benefit packages
Four weeks vacation after one year
Financial support for moving expenses
Employer-paid training
Loan Forgiveness Programs

Qualifications

  • Two years of recent related experience or an equivalent combination of education, training, and experience.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.

Responsibilities

  • Perform clerical duties related to maintaining patient records.
  • Answer phones, take messages, and transfer calls.
  • Manage record retrieval, assembly, and quantitative analysis.

Skills

Typing speed of 45 WPM
Knowledge of medical terminology
Effective verbal and written communication skills
Ability to deal with others effectively
Ability to organize work

Education

Grade 12
Medical Terminology certification

Job description

Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed Clerk to support the Health Information department.

Under general supervision, performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, faxing reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address, and related communications systems.

Please submit your resume. Requirements include a typing speed of 45 WPM and Medical Terminology certification from an accredited College/University.

Shift Rotation/Hours of Work: Days, Evenings, 06:30 to 11:30, 06:30 to 14:30, 10:00 to 18:00, 09:00 to 17:00 (rotating)

Ksyen Regional Hospital

The new Ksyen Regional Hospital welcomed its first patients on November 24, 2024. It is more than double the size of the previous hospital, featuring 82 beds, private rooms, and serving as a centre for trauma services, orthopedic surgeries, pathology, radiology, clinical support, and pharmacy services. The hospital is also a training site for medical students in the Northern Medical Program.

Terrace

The thriving community of Terrace offers northern living at its best. Surrounded by snow-capped mountains, pristine glacier-fed rivers, lakes, and streams, the community's main industries include communications, transportation, and natural resources. The population is approximately 12,700, with nine elementary schools, four secondary schools, Northwest Community College, and a UNBC campus. Check out Terrace for always something new to experience.

What Northern Health has to offer you!

  • Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
  • Four weeks vacation with one year of continuous service
  • Financial support for moving expenses is available for eligible positions
  • Employee referral program
  • Employer-paid training and leadership development opportunities
  • Spectacular outdoor activities and the shortest commutes in BC
  • Loan Forgiveness Programs offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:

As part of your application process, you will need to upload the following documentation:

  • Registration number (if you are part of a regulated profession)
  • Supporting documents regarding education/qualifications for this position, such as program certificates, diplomas, transcripts, etc.
  • It is also recommended to provide a cover letter and resume.

Are you an International Applicant?

Before applying for a job with Northern Health, please follow the steps outlined on our Northern Health careers page.

Qualifications

Grade 12 and two (2) years of recent related experience or an equivalent combination of education, training, and experience.

Skills and Abilities:

  • Ability to keyboard at 45 WPM
  • Knowledge of medical terminology
  • Effective verbal and written communication skills
  • Ability to deal with others effectively
  • Physical ability to carry out the duties of the position
  • Ability to organize work
  • Ability to operate related equipment

Who we are

Northern Health covers an area of nearly 600,000 square kilometers, serving over two dozen communities and 55 First Nation's communities. We provide hospital and community-based health care for a population of 300,000, employing over 7,000 staff throughout the region. Our commitment is to deliver exceptional health services through dedicated staff and physicians, in partnership with communities and organizations in Northern BC. Career opportunities are available across hospitals, long-term care facilities, public health units, and other specialized services.

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