Surface Logistics Coordinator

Kintetsu World Express; British Columbia; Hybrid; CAD 60,000 - 65,000; Full time

Job summary

Kintetsu World Express is seeking a Surface Logistics Coordinator in British Columbia. In this role, you will deliver exceptional customer service, manage inquiries, and ensure seamless logistics operations. Join a dynamic team with ongoing training, a competitive salary, and a positive work environment.

Benefits

Ongoing training and development

Generous bonus program

Comprehensive insurance coverage

Flexible work arrangement

Paid time off benefits

Qualifications

• Requires related academic training from college or technical school.
• Six months to one year of related experience or training preferred.
• Intermediate PC skills including word processing and spreadsheets necessary.

Responsibilities

• Serve as the first point of contact for logistics inquiries.
• Process customer orders and bookings for shipments.
• Assist with generating weekly and monthly reports.

Skills

Customer Service

Analytical Skills

Report Writing

Communication

Problem Solving

PC Skills

Education

Formal Academic Training in Logistics

Job description

Direct message the job poster from Kintetsu World Express

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, KWE can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

KWE IS CURRENTLY HIRING FOR A SURFACE LOGISTICS COORDINATOR IN BRITISH COLUMBIA.

KWE is currently looking for a Surface Logistics Coordinator who is focused on delivering a world class customer service experience to our valued customers. As a member of our team, you will be responsible for smooth transactions by using KWE’s vast worldwide network for a designated client base. Our collaborative and diverse approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made KWE the envy of our competitors.

WHY KWE?

• On-going training and development to ensure your success.
• A fast-paced, dynamic, and fun environment with a great team.
• A generous bonus program linked to company & individual success.
• Competitive and equitable compensation packages.
• Dental, Medical, vision, Life, dependent life, and critical illness insurance.
• Employee Assistance Program.
• Paid time off benefits.
• Defined Contribution Pension plan after 2 years with company contribution of 3 percent.
• Immediate RRSP eligibility.
• Flexible work arrangement 4 days onsite, 1 remote.

REQUIREMENTS

• Formal Academic training in a related field of study from two-year college or technical school and six months to one- year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Intermediate personal computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.

DETAILS OF THE JOB

• Provide a first place of contact for Surface Logistic customer inquiries, concerns and complaints.
• Acknowledge and accept tenders from assigned customer accounts.
• Enter assigned customer orders into TMS (customer, origin and destination, commodities, equipment/notes, billing/payment info. Import/Export) other fields as required by customer.
• Rate shipments according to Customer Tariff or spot quote as providing by the Surface Logistics Pricing Manager.
• Responsible for the smooth movement of assigned shipments including; booking cost effective carrier partners.
• Provide spot quotes for assigned customers and sales department as necessary and assist with new projects to ensure customer satisfaction.
• Assist Department employees in the generation of various weekly and monthly reports, including month end billing if necessary.
• Provide back up support within department during busy periods, vacations and unexpected employee absences.
• The Surface Logistic Coordinator must be available after hours to respond to urgent calls and/or emails from assigned customers and Management.
• Participate in proactive team efforts to achieve departmental and company goals.
• Comply with all safety policies, practices and procedures.
• Report all unsafe activities to supervisor and/or human resources.
• Perform all other job- related duties as required by management.

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email [e-mail].

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain

• Industries

  Transportation, Logistics, Supply Chain and Storage

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