Surety Administrator

Aviva; Dartmouth; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an enthusiastic Operational Underwriting Analyst to join their dynamic team. This role offers a unique opportunity to engage directly with Surety Branches and enhance underwriting processes. You'll be pivotal in ensuring accurate reporting, managing documentation, and delivering exceptional customer service to brokers. The organization values professional growth and offers a compelling rewards package, including career development opportunities and a hybrid work model. If you're passionate about making a difference and eager to grow within a supportive environment, this position is perfect for you.

Benefits

Annual Bonus Eligibility

Retirement Savings Plan

Health Benefits

Competitive Vacation Package

Professional Development Support

Corporate Wellness Programs

Volunteer Opportunities

Flexible Work Model

Qualifications

• 2-3 years of related experience in operational underwriting.
• Completion of a business administration degree/diploma.

Responsibilities

• Provide administrative support to the Surety Department.
• Conduct Quality Control Audits to ensure compliance.

Skills

Analytical Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Customer Service

Teamwork

Education

Business Administration Degree/Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are seeking an enthusiastic and highly motivated Operational Underwriting Analyst, Surety to join our world-class team. This outstanding opportunity allows you to work directly with our Surety Branches and contribute significantly to our underwriting processes. As part of Aviva, you will be instrumental in ensuring the flawless administration and support of our surety operations.

Come join our team!

What You'll Do:

• Provide administrative services to the Surety Department to ensure efficient and accurate reporting and recording of surety bonds in compliance with the department Policies and Audit Guidelines.
• Deliver comprehensive support to Surety Underwriters, including managing documentation and assisting with client communications.
• Review and resolve accounting discrepancies in partnership with Underwriters and the Billing Department.
• Conduct regular Quality Control Audits to ensure compliance and implement corrective actions to address any deviations.
• Apply good judgment and practical problem-solving skills with confidence to address challenges effectively.
• Perform a variety of additional tasks or projects as required, including supporting team initiatives, assisting with special assignments, and adapting to evolving business needs.
• Deliver outstanding customer service to our brokers, ensuring their needs are met promptly and professionally.

What You'll Bring:

• Completion of a business administration related educational degree/diploma and/or accreditation.
• 2 - 3 years of related experience
• Highly motivated and enthusiastic
• Strong desire to learn and grow within the role
• Excellent oral and written communication skills
• Good judgment, decision-making, and analytical ability
• Strong organizational and administration skills
• Ability to work both independently and as part of a team
• Ability to meet challenging deadlines and perform effectively under pressure
• Ability to manage both internal and external collaborators
• Proficient in Microsoft Excel, Word, and PowerPoint. Able to manage data effectively and learn internal systems quickly.
• Proficiency in French and English is an asset for all offices and required for Quebec candidates.

What You’ll Get:

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs passionate about gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health
• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.