Supportive Living Coordinator (Day FT 40 hours)

CMHA Calgary; Calgary; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a compassionate Supportive Living Coordinator to enhance the lives of individuals on their wellness journey. This full-time role involves developing personalized service plans, advocating for clients, and fostering community support networks. The ideal candidate will possess a Bachelor’s degree in Social Work or Psychology and have a strong commitment to mental health recovery. Join a dedicated team in a rewarding environment where your skills and empathy can make a significant impact in the lives of those in need.

Qualifications

• Minimum education: BSW or equivalent in human services.
• 2+ years experience with mental health clients preferred.

Responsibilities

• Develop and review Service Plans with clients.
• Advocate for clients to ensure they receive adequate care.

Skills

Empathy

Problem-solving

Communication

Crisis intervention

Teamwork

Education

Bachelor of Social Work (BSW)

Bachelor in Psychology

Diploma in Human Services

Tools

ASIST Certification

First Aid Certification

CPR Certification

Job description

Description

POSITION TITLE: Supportive Living Coordinator

PROGRAM: Operations – Supportive Living (Group Homes)

POSITION TYPE: Full-time, fixed-term contract through March 31, 2026

HOURS OF WORK: 40 hours per week; Sunday – Wednesday; 7:00am – 5:00pm

POSITION SUMMARY: The Coordinator plays a crucial role as the first point-of-contact, providing information and support, as individuals embark on their wellness journey. This role delivers an excellence in standard of care, while providing positive, compassionate service and problem-solving skills, to help assist clients’ needs.

REPORTS TO: Team Lead, Supportive Living

Key Service Responsibilities And Specific Accountabilities

• The development and review, in conjunction with the client and their support team, of a Service Plan, that includes measurable goals, designed to enhance/maintain independent living skills.
• To liaise with community partners on a regular basis, to ensure collaborative efforts in assisting clients to meet their personal goals.
• To assist clients in establishing peer, family, and community support networks.
• To provide clients with consultation and supportive counseling in the event of an emergent or crisis situation.
• To advocate for clients when necessary and to ensure they receive adequate care, treatment services, and information from the community and CMHA.
• To facilitate a cooperative living environment through the use of regularly scheduled community/house meetings, and individual interventions when necessary.
• To maintain effective written and verbal communication systems necessary for client service delivery and program functioning.
• Other duties as required.
  
  

Additional Team Responsibilities And Competencies

• You demonstrate deep respect not only for clients but for the teams you support, your peers and community partners.
• An interest in lifelong learning along with empathy and insight.
• Flexible and adaptable.
• High level of initiative and self-motivation.
• Sound judgement and the ability to work independently and as part of a team.
  
  

Qualifications And Skills

• Minimum education – Bachelor of Social Work (BSW) or Bachelor in Psychology or recognized diploma or undergraduate degree in a human services area and equivalent experience may be considered.
• At least two (2) years of experience working with persons with a diagnosed mental health condition, preferably in a skill development or residential environment.
• Experience working with individuals with substance abuse issues is an asset.
• You have worked in the mental health field for over two years and have a deep commitment to and understanding of the recovery model.
• Current Applied Suicide Intervention Skills (ASIST) certification.
• Current First Aid and CPR certifications.
• Must be able to work flexible shifts.
  
  

DISCLAIMER

As a member of our frontline team you will be exposed to emotionally charged and high stress situations.

Your role may involve emergency response direct interaction with distressed individuals and the management of critical incidents. It is essential that you demonstrate resilience, stress tolerance and ability to maintain composure under pressure.

CMHA Calgary is a smoke-free work environment, there may be occasional exposure to secondhand smoke from designated smoking areas nearby.

APPLICATION INFORMATION

Application closing date: The posting will remain active on the website until the position is filled.

Candidates meeting the above criteria who wish to apply for this exciting opportunity should email their cover letter and resume to Human Resources at [e-mail].

Please include the reference #250417-01 in your email subject line of your application.

We thank all applicants for their interest, however, only those considered for an interview will be contacted.