SUPPORTIVE HOUSING WORKER

Nunatsiavut Government; Happy Valley-Goose Bay; On-site; CAD 28,000 - 36,000; Part time

Benefits offered by this job

4% vacation pay

Job summary

Nunatsiavut Government in Happy Valley-Goose Bay, NL, is seeking a casual role within Health & Social Development. The successful candidate will welcome clients with kindness, build supportive relationships, and provide harm-reduction based support to residents aiming for independence while maintaining professional boundaries.

The role requires a related certificate or diploma, training in crisis intervention, and the ability to work collaboratively with the Supportive Housing Case Manager.

Qualifications

• Certificate or diploma in related field required or equivalent experience.
• Training in crisis intervention and trauma-informed approaches is preferred.
• Ability to work with individuals experiencing homelessness and mental health challenges.
• Commitment to a relationship-based, flexible approach to care.

Responsibilities

• Welcome clients with kindness and respect.
• Develop supportive relationships to help clients achieve housing, employment and lifestyle goals.
• Provide harm-reduction, recovery-based support and practical help with tenancy and budgeting.
• Assist with health, hygiene, appointments, transportation and medication storage.
• Coordinate with Supportive Housing Case Manager to tailor support for each individual.
• Work in a team, attend meetings, maintain confidentiality and follow policies.

Skills

Bilingual Inuktitut/English

Education

Certificate or diploma in community studies, criminology, mental health/addictions, psychology or related field

Non-Violent Crisis Intervention, ASIST, Intergenerational Trauma & Addictions, Recovery Model, Housing First Approach, First Aid training

Job description

• Welcome all clients with kindness, respect and without judgment.
• Develop supportive relationships with residents through which they can realize their future housing, employment and lifestyle goals with the aim of achieving independence while maintaining professional boundaries.
• Offer clients support based on a harm reduction, recovery-based approach.
• Provide practical help and support to residents to ensure they:
• Maintain their personal health and hygiene including the eating of a healthy diet, shopping and cooking.
• Have sufficient budgeting skills to enable them to manage their own tenancy, helping them when necessary through mentoring &support.
• Receive up to date information on community resources available to residents.
• Have the opportunity to get involved with local groups, and fulfill identified goals (e.g. voluntary work, employment, education, etc.)
• Are able to attend appointments connected with their health and well-being. This will involve occasionally accompanying residents to appointments and/or arranging transportation.
• Safely store medications and take as prescribed
• Know how to complete minor maintenance and repairs such as fix a leaky faucet, put up a shelf, paint, etc.
• Promote and encourage clients to maintain an optimum level of health, wellbeing and self-esteem
• Support clients with problem solving, compatibility, conflict resolution and crisis intervention.
• Develop effective working relationships with other agencies involved in resident’s care and support.
• Provide eviction prevention information/training to tenants and landlords.
• In consultation and collaboration with the Supportive Housing Case Manager provide the level and type of support that is required for each individual
• Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.
• Be aware of organization’s values, policies & procedures current at any time and carry out duties accordingly.
• Undertake all core training required for this post and other training and professional development activities as required.

Responsibilities

• Welcome all clients with kindness, respect and without judgment.
• Develop supportive relationships with residents through which they can realize their future housing, employment and lifestyle goals with the aim of achieving independence while maintaining professional boundaries.
• Offer clients support based on a harm reduction, recovery-based approach.
• Provide practical help and support to residents to ensure they:
• Maintain their personal health and hygiene including the eating of a healthy diet, shopping and cooking.
• Have sufficient budgeting skills to enable them to manage their own tenancy, helping them when necessary through mentoring &support.
• Receive up to date information on community resources available to residents.
• Have the opportunity to get involved with local groups, and fulfill identified goals (e.g. voluntary work, employment, education, etc.)
• Are able to attend appointments connected with their health and well-being. This will involve occasionally accompanying residents to appointments and/or arranging transportation.
• Safely store medications and take as prescribed
• Know how to complete minor maintenance and repairs such as fix a leaky faucet, put up a shelf, paint, etc.
• Promote and encourage clients to maintain an optimum level of health, wellbeing and self-esteem
• Support clients with problem solving, compatibility, conflict resolution and crisis intervention.
• Develop effective working relationships with other agencies involved in resident’s care and support.
• Provide eviction prevention information/training to tenants and landlords.
• In consultation and collaboration with the Supportive Housing Case Manager provide the level and type of support that is required for each individual
• Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.
• Be aware of organization’s values, policies & procedures current at any time and carry out duties accordingly.
• Undertake all core training required for this post and other training and professional development activities as required.

Qualifications

• A certificate or diploma in community studies, criminology, mental health/addictions, psychology or related field (or equivalent combination of education and experience)
• Training in the following areas: Non-Violent Crisis Intervention, ASIST, Intergenerational Trauma & Addictions, Recovery Model, Housing First Approach, and First Aid
• Clear Record of Conduct
• Ability to work effectively with those who face issues of homelessness, mental health problems and addictions
• Understanding of, and a commitment to, a relationship-based approach to work
• Good organization skills with the recognition that planned activities need to be flexible when working in a fast-paced environment.
• Be adaptable and flexible in order to respond to change and/or crisis.
• The ability to advocate for clients.
• Ability to work shift work and flexible hours.

Assets

• Bilingual in Inuktitut and English

Benefits

• 4% vacation pay

Department

Health & Social Development

Location

Happy Valley-Goose Bay, NL

Term

Casual

Closing Date

November 23, 2026