Supporter Engagement Specialist

Canadian Cancer Society; Toronto; Hybrid; CAD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive benefits package

Paid parental leave

Family sick time

Health insurance

Job summary

The Canadian Cancer Society seeks a Supporter Engagement Specialist (Contract) in a hybrid role across Toronto and Ottawa. You will build donor relationships, manage accounts, and support fundraising programs including events and monthly giving campaigns.

This 12-month contract emphasizes relationship-building, CRM accuracy, and collaboration with the CGD team to meet revenue goals while advancing CCSs mission and values.

Qualifications

• Minimum three years fundraising or sales experience.
• Experience in donor fundraising and portfolio management.
• Knowledge of community giving and peer-to-peer events.
• Strong proposal writing, presentation and negotiation skills.
• Excellent interpersonal and relationship-building abilities.
• Ability to manage multiple donor relationships through the cycle.

Responsibilities

• Prospects, cultivates and secures donor accounts to meet revenue goals.
• Supports program development for Run for The Cure, Relay for Life and events.
• Works with CCS team to reach revenue targets through varied appeals.
• Keeps knowledge up-to-date on giving trends and opportunities.
• Maintains CRM data accuracy and integrity.
• Collaborates with other CCS teams to deliver the donor experience.
• Contributes to a diverse, inclusive and equitable workplace.

Skills

Fundraising

Relationship-building

Communications

MS Office

Salesforce (asset)

Bilingual (optional)

English proficiency

Education

Related post-secondary education

Non-profit fundraising experience

Tools

Salesforce

MS Office (Word/Excel/PowerPoint/Outlook/Teams)

Job description

Job Title: Supporter Engagement Specialist (Contract)

Vacancies: This posting is for (1) current vacancy (12 – month contract)

Location: Toronto, ON | Ottawa, ON (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)

Work Model: Hybrid Work Model

Salary Band: 4 ($52,000 CAD)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way

MAKING AN IMPACT

• Prospects, cultivates, solicits, secures, manages, and stewards a prescribed level of new and existing partner and donor accounts independently to meet direct revenue goals for the Community Giving Department (CGD).
• Supports the Manager and or Director and the rest of their Supporter Engagement Team in the development of donor and participant fundraising programs, including Run for The Cure, Relay for Life, Independent Fundraising Events (IFEs), Special Events, Monthly Giving, Mid-Level donors, Planned Giving, One Time Gifts and more.
• Works in conjunction with the CGD Team to ensure revenue goals are met for the program including a variety of appeals to returning and new donors and event participants to help maximize their giving to the CCS.
• Maintains current knowledge of peer-to-peer, special event, third party and signature event giving trends through networking and research.
• Monitors external markets to identify new partnership opportunities and engage in new business development.
• Ensures the Society’s policies and corporate and community development standards are adhered to by assisting national staff with interpretation and rationale.
• Maintains the integrity of the CRM by complying with policies and procedures for data collection and entry into the system.
• Works with other areas of CCS as partners to deliver on the full donor experience.
• Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
• Other duties as assigned.

Health And Safety Responsibilities

Works in compliance with the provisions of the Occupational Health & Safety Act and its regulations, as well as takes every precaution reasonable to protect the health and safety of themself, staff and volunteers.

Qualifications

• Related post-secondary education and/or equivalent combination of education and related experience in a multi-level non-profit organization, or similar levels of sales related experience.
• Minimum three years fundraising or sales experience, including at least one year in relationship-based donor fundraising.
• Demonstrated knowledge of community giving acquired through experience in business and or the non-profit sector.
• Experience with all types of community giving including annual giving, peer-to-peer events, sponsorship, third party events and special events.
• Exceptional communications skills (proposal writing, presentation, negotiation, and facilitation skills.
• Excellent interpersonal skills and the capacity to communicate at all levels with confidence.
• Excellent relationship-building skills and the ability to actively work a portfolio of contacts through the donor cycle, from prospect - to cultivation - to soliciting - to closing.
• Exceptional time/project management skills.
• Proficiency in MS Office Programs - Word/Excel/PowerPoint/Outlook/Teams.
• Experience in a complex, diverse, not-for-profit organization an asset.
• Working knowledge of Salesforce an asset.
• Valid driver's license and access to a vehicle.
• English is required; French/Bilingualism (French /English) is an asset due to the organization's nationwide operations.
• Others may apply
• For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.

What You Can Expect From Us

CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:

COURAGEOUS UNITED CARING RIGOROUS

We offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance—and a fulfilling work environment where your efforts make a meaningful impact daily.

COME AS YOU ARE

At CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.

Other Information

CCS is dedicated to employment equity and encourages applications from all qualified candidates . In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process . We want to make the interview process a great experience for you!

Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles , employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.

Privacy Disclosure

We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate anonymized recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting [e-mail] . For more information about your privacy practices, visit cancer.ca/privacy.

AI Disclosure

We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit cancer.ca/privacy .

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