Supporter Engagement Specialist

Canadian-Cancer-Society; Montreal (administrative region); Hybrid; CAD 47,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Paid parental leave

Family sick time

Job summary

Canadian Cancer Society in Montreal, QC, is seeking a Supporter Engagement Specialist in a hybrid role. You will independently solicit and manage donor accounts to meet revenue goals for the department, while supporting fundraising programs like Run for The Cure and community events.

The role requires building relationships, strong communication, and willingness to work evenings/weekends and travel when needed. Bilingualism in French/English is highly preferred.

Qualifications

• Related post-secondary education or equivalent in a not-for-profit or sales role.
• Minimum three years’ fundraising or sales experience.
• Strong relationship management and communication skills.
• Proficiency with MS Office; Salesforce experience is an asset.

Responsibilities

• Prospects, cultivates, solicits, secures, and stewards a prescribed level of new and existing partner and donor accounts to meet revenue goals.
• Supports the Sr. Manager/Manager and the Supporter Engagement Team in the development of donor and participant fundraising programs.
• Works with the CGD team to ensure revenue goals are met for the program including appeals to donors and event participants.
• Maintains current knowledge of fundraising trends through ongoing training, networking and research.
• Monitors external markets to identify new partnership opportunities and engage in new business development.
• Ensures the Society’s policies and corporate and community development standards are adhered to by assisting national staff with interpretation and rationale.
• Maintains the integrity of the CRM by complying with data collection and entry policies.
• Works with CCS areas to deliver the full donor experience, including Signature Events and Mass Marketing.
• Contribute to a culture of diversity, inclusion, belonging and equity by ensuring all staff feel represented.
• Other duties as assigned.

Skills

Relationship management

Communication skills

Time management

Interpersonal skills

Negotiations

Presentation skills

Motivational interviewing

Education

Related post-secondary education

Tools

MS Office

Salesforce

Job description

Vacancies: This posting is for (1) new role.

Location: Montreal, QC | Quebec, QC (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)

Work Model: Hybrid Work Model

Salary Band: 4 ($52,000 CAD Annually)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way

MAKING AN IMPACT

The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third‑party groups, to help donors give in ways that are meaningful to them and supports to objectives of the organization.

WHAT YOU’LL BE DOING

• Prospects, cultivates, solicits, secures, manages and stewards a prescribed level of new and existing partner and donor accounts independently to meet direct revenue goals for the CG Department.


• Supports the Sr. Manager, and/or Manager, and the rest of their Supporter Engagement Team in the development of, donor and participant fundraising programs, including Run for The Cure, Relay for Life, IFE’s, Special Events, Mid‑Tier Donors, Community Foundations, Monthly Giving, One‑Time Gifts and other campaigns as they arise.


• Works in conjunction with the CGD team to ensure revenue goals are met for the program including a variety of appeals to returning and new donors and event participants to help maximize their giving to the CCS.


• Maintains current knowledge of peer‑to‑peer, special event, third party and signature event giving trends through on‑going training, networking and research.


• Monitors external markets to identify new partnership opportunities and engage in new business development.


• Ensures the Society’s policies and corporate and community development standards are adhered to by assisting national staff with interpretation and rationale.


• Maintains the integrity of the CRM by complying with policies and procedures for data collection and entry into system.


• Works with other areas of CCS as partners to deliver the full donor experience, particularly in the areas of Signature Events, Community Events, Mass Marketing and Leadership Giving.


• Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.


• Other duties as assigned.

QUALIFICATIONS

• Related post‑secondary education and/or equivalent combination of education and related experience in a multi‑level non‑profit organization, or similar levels of sales related experience.


• Minimum three years’ fundraising or sales experience, with a focus on building and growing relationships.


• Exceptional relationship management skills (active listening, speaking, presentation skills, motivational interviewing and negotiations).


• Excellent interpersonal skills and the capacity to communicate at all levels with confidence


• Exceptional time management skills.


• Proficiency in MS Office (Word/Excel/PowerPoint/Outlook).


• Experience in a complex, diverse, not‑for‑profit organization an asset.


• Working knowledge of Salesforce is considered an asset.


• Planned and unplanned evening and weekend work is required, which may be without substantive notice.


• Some travel would be required to attend donor meetings and/or fundraising events.


• Valid driver’s license and access to a vehicle are required.


• Bilingualism (French/English) is highly preferred, with French being required and English being an asset due to the organization’s nationwide operations .


• Others may apply.

* For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.

WHAT YOU CAN EXPECT FROM US

CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:

COURAGEOUS UNITED CARING RIGOROUS

We offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance—and a fulfilling work environment where your efforts make a meaningful impact daily.

COME AS YOU ARE

At CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity‑deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.

OTHER INFORMATION

CCS is dedicated to employment equity and encourages applications from all qualified candidates . In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!

Privacy Disclosure

We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate anonymized recruitment‑related reports. If selected for a position at CCS the information provided will be used for the purposes of pre‑employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting [e-mail] . For more information about our privacy practices, visit cancer.ca/privacy.

AI Disclosure

We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI‑assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit cancer.ca/privacy.