Supportability & Reliability Analyst

Thales Group; Ottawa; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Supportability and Reliability Analyst to enhance the support systems of complex equipment. This full-time hybrid role involves conducting vital analyses to optimize maintainability and reduce lifecycle costs. Join a dynamic team in a city recognized for its vibrant tech ecosystem and enjoy a work environment that values collaboration and creativity. You will play a key role in supporting military assets and ensuring operational excellence, all while benefiting from a comprehensive benefits program. If you are passionate about engineering and eager to make a difference, this is the opportunity for you.

Benefits

Company paid Extended Health

Dental insurance

Life insurance

Short-term Disability

Employee Assistance Plan

Retirement Savings Plans

Company paid holidays

Paid sick leave

Employee Discounts

Qualifications

• Five years of experience in Logistics Support Analysis of complex systems.
• Engineering degree in mechanical, electrical, or naval engineering.

Responsibilities

• Conduct and assist in Supportability Engineering and Product Support Analyses.
• Review vendor documentation and identify maintenance requirements.

Skills

Logistics Support Analysis

Reliability Centered Maintenance Analysis

Functional Analysis

Communication Skills

Interpersonal Skills

Education

Engineering degree or Technologist diploma

Tools

OmegaPS

Reliasoft RAM

Eagle ELT

SLIC2B

Relex

Analyzer

Microsoft Windows applications

Job description

Location: Ottawa 1 Chrysalis, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This is a full-time hybrid role in Ottawa, ON Canada.

Position Summary

The Supportability and Reliability Analyst will conduct, contribute and assist in the preparation and delivery of various Supportability Engineering and Product Support Analyses, plans and reports with the objective of improving the support system of an equipment and / or a system and optimizing the maintainability, availability and the life cycle cost.

Key Areas of Responsibility

• Review vendor documentation and identify maintenance and support requirements.
• Collect, organize and expedite the necessary technical data to conduct Product and Logistics Support Analysis (LSA) activities such as Functional Analysis; Failures Modes, Effects and Criticality Analysis; Reliability Centered Maintenance Analysis; Level of Repair Analysis; Maintenance Task Analysis and Sparing Analysis.
• Determine required spares and spares quantities to support equipment by reviewing technical publications and usage data as well as interacting with Thales engineering, procurement and service delivery personnel, Technical Authorities or ship staff.
• Review Maintenance Plans, Preventive or Corrective Maintenance Schedules, and Instructions and Performance Test and operational data to propose amendments to eliminate or control equipment failures or to improve maintainability, increase ship availability or reduce life cycle costs.
• Develop Maintenance Plans, Preventive or Corrective Maintenance Schedules, and Instructions and Performance Tests as well as Spare Parts List and accompanying Provisioning Technical Data for any new equipment or modification to existing ship systems.
• Identify the maintenance or spares required to support Short Work Periods or Docking work Periods.
• Support the AJISS Enterprise stakeholders by addressing maintenance or spares queries as well as problem reports in a timely manner.
• Manage the data within Logistics Support Analysis Record (LSAR).
• Conduct Lifecycle Cost Analysis and report Thru Life Costs.
• Assist in the preparation and execution of various Supportability plans or B2B processes.
• Support Engineering personnel with the development of Engineering Change proposals.
• Review elements of the technical data package to ensure that the technical data reflects the latest system/equipment configuration of the ships, is complete, accurate and consistent across the support solution.
• Create Document Change Requests and liaise with technical contributors as required to develop the Change Package to identify the technical data package revisions.
• Prepare Statements of Work to procure supportability services and perform the role of Technical Authority in the delivery of the services.

Basic Qualifications

• An Engineering degree or Technologist diploma in mechanical, electrical, electronic, industrial, reliability or naval engineering.
• Five years or more experience conducting Logistics Support Analysis in maintenance and supply support of complex systems or equipment.

Preferred Qualifications

• Previous experience working with Logistics Support Analysis application software such as OmegaPS, Reliasoft RAM, Eagle ELT, SLIC2B, Relex, and/or Analyzer.
• Background in naval systems and equipment is desirable.
• Experience supporting an operational military asset.
• Experience developing Integrated Logistics Support Plans, Processes or Procedures.
• Experience identifying and addressing Logistics Support Analysis deficiencies in Technical Publications.
• Above average Microsoft Windows application experience, communications and interpersonal skills are required for this position.
• Language: English (Essential), French (Desirable)

Physical Demands

• Predominantly office work but may be required to work in dockyards and onboard Naval ships

Regulatory Compliance Requirements:

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program
• Required to obtain and maintain a Security Clearance at the NATO Secret Level

Special Position Requirements

• Schedule: 40 hours per week
• Physical Environment: Hybrid position – which is a mix of working from home and onsite (in office, at customer site or on board ships alongside in harbor)
• Travel: Occasional domestic travel maybe required in support of the ships

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
Company paid holidays, vacation days, and paid sick leave.
Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
Employee Discounts on home, auto, and gym membership.

Why Join Us?

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.