Support Worker

John Howard Society Ottawa; Ottawa; On-site; CAD 42,000 - 48,000; Full time

Job summary

The John Howard Society Ottawa is seeking a dedicated individual for a full-time role in their A Different Street Supportive Housing Program. This position involves supporting justice-involved youth in a caring environment, requiring strong interpersonal skills and knowledge of relevant social systems. The successful candidate will work overnight shifts and be committed to providing high-quality care and support to at-risk populations.

Benefits

Benefit plan

Four weeks vacation annually

Defined Contribution Pension Plan

Opportunities for continual learning and development

Qualifications

• Experience working with a vulnerable population.
• Ability to work within timelines and deadlines.
• Experience with building maintenance and upkeep.

Responsibilities

• Support young men, ages 16 to 25, who are justice-involved and homeless.
• Provide accommodation and on-site support.
• Facilitate relationships with clients and community members.

Skills

Time management

Organizational skills

People skills

Interest in at-risk populations

Knowledge of Ontario Child Welfare System

Knowledge of Canadian Criminal Justice System

Knowledge of Housing First framework

Understanding of harm reduction

Job description

Salary : $42,515.20 - $47,764.00 based on work experience

Hours : 35 hours / wk Full-Time (overnights)

About the environment : Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients and staff. JHS Ottawa celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa provides permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after eligibility waiting period, and opportunities for continual learning and development.

About who we support : Our employees support a diverse client group including youth and adults, all genders, from a wide cross-section of social, ethnic, linguistic, and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative, and evidence-informed approaches.

About diversity at JHS Ottawa : The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons / persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the role : A Different Street Supportive Housing Program provides accommodation and on-site support to young men, ages 16 to 25, who are justice-involved and homeless, or at risk of being so. This program strives to contribute to a reduction in the number of individuals using homeless shelters or living on the street, as well as to intervene with justice-involved and at-risk youth to decrease their risk for future offending and other problematic behaviours.

As the successful candidate, you have :

• An updated clear criminal record check and experience working with a vulnerable population.
• A demonstrated ability to work within timelines and deadlines.
• Strong time management and organizational skills.
• The ability to effectively deal with neighbor or community complaints after hours if required.
• An interest in working with at-risk and high-risk populations.
• Excellent people skills to facilitate relationships with clients, colleagues, supervisors, and community members.
• A genuine interest in working with youth in a caring and empathic manner.
• Thoroughness in building maintenance, upkeep, and cleaning duties as required.
• Knowledge of Ontario Child Welfare System, including the Child and Youth Family Services Act.
• Knowledge of the Canadian Criminal Justice System and functions / roles of probation / parole system as well as the Youth Criminal Justice Act (YCJA).
• Knowledge of the Housing First framework and how it is applied.
• Knowledge and understanding of harm reduction, applying overdose prevention, and preparedness to provide first responder and life-saving measures if required.
• Understanding of the importance of applying appropriate self-care and boundaries.

You’ll also be prepared to :

• Work overnight shifts, evening shifts, and weekends.
• Exercise extreme flexibility to accommodate fluctuating and varied program needs.

You’re a fit with our organizational culture if you mirror our values in the way you work :

• Committed to providing the highest quality of care for your clients through responsive, innovative, and evidence-informed approaches.
• Driven by curiosity, adapting to achieve the best results for clients / communities you serve.
• Celebrating the uniqueness and lived experience of every person, creating a sense of belonging, safety, and better outcomes for all.
• Leading in a way that helps employees live their strengths and reach their potential.
• Leading with compassion and care for others, helping JHS build a culture of listening, mutual support, and meaningful connections.

We sincerely thank all applicants who express interest in JHS and this position - only those selected for an interview will be contacted.