Support Worker

pillarnonprofit.ca; London; Hybrid; CAD 42,000 - 62,000; Full time

Job summary

Pillar Nonprofit is seeking a Child & Youth Worker to support children and youth in out-of-home stabilization. You will work in teams to implement care plans that promote educational, behavioral, developmental, psychological and emotional growth.

You will create a safe environment, build therapeutic relationships, manage crises with de-escalation skills, and collaborate with diverse groups while upholding equity and inclusion.

Qualifications

• Post-secondary diploma in CYC or SSW or equivalent Human Services program.
• Minimum two years of related experience providing behaviour intervention support.
• Valid Class G (full) Driver’s Licence with a 3-year Uncertified Driver Record; clean driving abstract.
• Satisfactory current Broad Record Check (within 6 months).
• Strong communication and teamwork skills; ability to set boundaries and work with diverse groups.

Responsibilities

• Work with children and youth in an out-of-home emergency/urgency stabilization setting.
• Collaborate with teams to support participant-centred programs and growth in education, behavior, development, and emotion.
• Create a safe, supportive environment by building therapeutic relationships with youth.
• Navigate conflicts with calm, de-escalation, and sound decision-making in crises.
• Commit to equity, diversity, inclusion, and justice in all interactions.

Skills

Leadership

Mentorship

Advocacy

Organization

Communication

Verbal communication

Written communication

Problem-solving

Attention to detail

Education

CYC diploma

SSW diploma

Human Services program

Job description

Working with children and youth in an out-of-home emergency/urgency stabilization setting.

Collaborate with teams to implement care plans that support participants' involvement in person-centred programs that promote educational, behavioural, developmental, psychological, and emotional growth

Creating and providing a safe, secure, and supportive environment for participants by developing and maintaining therapeutic relationships that attend to the diverse needs of youth

Navigating conflict, overcoming obstacles, and being creative in providing support to participants while remaining calm and focused in crisis situations by utilizing effective de-escalation and decision-making skills

Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice

Qualifications:

Completion of a post-secondary diploma in Child & Youth Worker (CYC) or Social Service Worker (SSW), or an equivalent Human Services program.

Please note: Personal Support Worker (PSW) and Developmental Services Worker (DSW) certifications do not meet the educational requirements for this position.

Minimum two (2) years of related experience providing behaviour intervention support; knowledge of concurrent disorders and/or dual diagnoses and strategies for support

Reliable with a demonstrated commitment to being a dependable member of a team

Understanding of support requirements specific to the roles and responsibilities of the job

Proficiency in both verbal and written communication

Strong leadership, mentorship, advocacy, organization, communication, and problem-solving skills, in addition to attention to detail

Ability to work collaboratively with the team, and independently as necessary

Capacity to establish, implement, and maintain professional and personal boundaries

Multilingualism and having diverse lived experiences are considered assets

Requirements:

Valid Class G (full) Driver’s License with a 3-year Uncertified Driver Record

Satisfactory current (within the last 6 months) Broad Record Check

Physical Health assessment: verification of up-to-date immunisations, negative TB Skin test (within the last 6 months), COVID vaccination status (2 doses), and ability to meet the physical and psychological requirements of the position

Current Standard First Aid & CPR, Level C with AED training preferred

Child and Youth Worker / Social Service Worker diploma