SUPPORT TEAM MEMBER

Memory & Company - Respite Hotels & Premium Day Programs; Oakville; On-site; CAD 32,000 - 42,000; Full time

Job summary

Memory & Company is hiring in Oakville to support Members with daily programming, companionship, and personal care. The role requires comfort with leading activities, light housekeeping, and providing attentive care for individuals with memory loss.

Ability to lift 35 lbs., work in a team, and communicate effectively with team members and families is essential. We offer a collaborative, resident-centered environment with frequent shifts including days, afternoons, nights, and weekdays.

Qualifications

• PSW certificate or similar experience.
• 1 year experience with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s.
• Physically fit to sit, lift 35 lbs, bend and stand for long periods.
• Mentally fit to meet emotional demands of caregiving for memory loss.
• Excellent written and verbal communication skills.

Responsibilities

• Initiating and executing daily programs.
• Making Members feel very welcome and engaged.
• Provide companionship and social support.
• Assist with toileting when necessary and dining support.

Skills

PSW certificate

Alzheimer's care

Physically fit

Excellent communication

Team player

Light housekeeping

Dining assistance

Empathetic

Time management

Education

PSW certificate

Job description

• Full-time 35+ hours/week (Oakville Club)
• Part-time 20+ hours/week (Oakville Club)

Positions available

• Full-time 35+ hours/week (Oakville Club)
• Part-time 20+ hours/week (Oakville Club)
• Casual part-time (Oakville & Markham Club)

Hours & Shifts

Memory & Company operates 24 hours a day, 7 days a week.United Active Living fosters a vibrant, lively environment. you'll enjoy quality time with other residents while developing authentic, meaningful connections and relationships.

Now Hiring

We Are Currently Hiring For The Following Shifts

• Day Shifts
• Afternoon Shifts
• Night Shifts
• Weekdays

Primary Role

A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.

We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.

Qualifications

• PSW certificate or similar experience
• 1 year experience working with people who have Alzheimer's or related dementias, acquired brain injury, stroke or Parkinson's
• Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
• Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
• Possess excellent written and verbal skills for effective communication
• Passionate about improving the lives of those affected by Memory Loss
• Comfortable leading large and small group programs
• Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
• Comfortable with light housekeeping and dining assistance
• Creative and enjoys running daily programming
• Enjoys the universal Support Team approach
• Keen, reliable, energetic, friendly, approachable
• Ability to handle multiple priorities effectively
• Exceptional organizational and time management skills
• Patient, kind, calm, empathetic and very adaptable to a high paced environment

Primary Duties And Responsibilities

• Initiating and executing daily programs
• Making our Members feel very welcome
• Companionship
• Greet our Members for hand to hand service, and assist them with getting comfortable
• Assisting Members with toileting when necessary
• Assisting with dining- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
• Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
• Grooming, personal care and bathing of Members when necessary
• Carrying and using provided electronic devices for communication amongst the Team
• Follow health and safety requirements and procedures at all times
• Be a kind, calm, and empathetic support to all our Members and their families
• Maintain a respectful, open-minded, open-communication environment with all team members
• Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
• Address concerns when they arise with the appropriate leaders
• Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
• Ensure our Members are well fed, and hydrated at all times
• Maintain the dignity of our Members at all times
• Other duties as requested from time to time by the Memory & Company Leadership team