Support Services Manager, CSNM

McKenzieHCR; Lethbridge; On-site; CAD 47,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

McKenzieHCR in Lethbridge, Alberta, is seeking a Support Services Manager, CSNM to lead non-clinical departments such as dietary, housekeeping, laundry, and maintenance. The role focuses on safe, sanitary environments and resident comfort, while coordinating with nursing and administration.

The position requires CSNM certification, 2–5 years of supervisory experience in healthcare, and strong knowledge of infection control, OH&S, and financial management.

Qualifications

• Post-secondary education in Food and Nutrition Management, Hospitality, or related field.
• Certified Canadian Society of Nutrition Management (CSNM) member.
• 2–5 years of supervisory experience, preferably in healthcare or long-term care.
• Solid understanding of infection control, OH&S legislation, financial management, and conflict resolution.

Responsibilities

• Oversee daily operations, staff scheduling, and performance management.
• Ensure compliance with food safety, infection control, and sanitation standards.
• Manage budgets including food costs, supplies, and equipment maintenance.
• Lead recruitment, training, and performance reviews aligned with labor agreements.
• Collaborate with nursing and administration to address resident needs and satisfaction.
• Maintain emergency preparedness protocols and building safety.

Skills

Staff supervision

Budget management

Infection control

Conflict resolution

Education

Post-secondary education in Food and Nutrition Management, Hospitality, or related field

CSNM certification

Job description

About the job Support Services Manager, CSNM

Support Services Manager, CSNM

Location: Lethbridge, Alberta
Salary:$34 to 36 per hour+ comprehensive benefits
Hours: Full-time, 37.5 hours/week

Join a welcoming senior care home in Lethbridge as our Support Services Manager, CSNM. Lead essential non-clinical departments including dietary, housekeeping, laundry, and maintenance to ensure a safe, sanitary, and comfortable environment for residents.

Key Support Service ManagerResponsibilities:

• SSM, CSNM overseesaily operations, staff scheduling, and performance management
• Support Services Manager ensuresfull compliance with food safety, infection control, and sanitation standards
• SSM, CSNM managesbudgets encompassing food costs, supplies, and equipment maintenance
• Support Services Manager leadsrecruitment, training, and performance reviews aligned with labor agreements
• SSM, CSNM worksclosely with nursing and administration to address resident needs and satisfaction
• Support Services Manager maintains emergency preparedness protocols and building safety

Qualifications:

• Post-secondary education in Food and Nutrition Management, Hospitality, or related field
• Certified Canadian Society of Nutrition Management (CSNM) member
• 2–5 years of supervisory experience, preferably in healthcare or long-term care
• Solid understanding of infection control, OH&S legislation, financial management, and conflict resolution

Lethbridge is an attractive, sunny city in southern Alberta, known for its exceptional affordability, short commutes, and vibrant university-town atmosphere. It offers a balanced, family-friendly lifestyle that combines big-city amenities with a relaxed, close-knit community vibe, making it an excellent alternative to higher-cost metropolitan cities.