support services assistant - medical

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Home care and visiting care agency
• Physician's office
• Hospital/medical facility or clinic
• Medical clinic
• Health care institution, facility or clinic

Responsibilities

• Assist with cleaning, sterilizing, setting up and assembling of medical equipment
• Perform other duties related to patient care and comfort
• Take patients' blood pressure, temperature and pulse
• Weigh, lift, turn and position patients
• Deliver messages, reports, requisitions and specimens between departments
• Make beds and maintain patients' rooms
• Administer suppositories, colonic irrigations and enemas
• Maintain inventory of supplies
• Transport patients between care facilities
• Transport patients in wheelchair or stretcher
• Answer call signals to determine patients' needs
• Collect specimens
• Prepare patients for surgery by washing, shaving and sterilizing operative areas
• Schedule and confirm appointments
• Perform administrative tasks
• Ensure infection control
• Administer medications
• Provide pre-operative and post-operative personal and comfort care
• Provide wound and bandage care
• Monitor patients and advise physician of any changes in patients' condition
• Provide technical assistance to surgeons by laying out instruments, setting up equipment, assisting surgical teams with gowns and gloves and passing instruments to surgeons
• Provide patient and family education
• Interview patients
• Ensure that quality nursing care is provided to patients
• Assist with record management

Credentials

• Continuing Care Assistant Certification
• First Aid Certificate
• CPR Certificate

Computer and technology knowledge

• Electronic medical records

Area of specialization

• Medical unit

Transportation/travel information

• Valid driver's licence
• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Physically demanding
• Attention to detail
• Standing for extended periods
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Weight handling

• Up to 13.5 kg (30 lbs)

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Patience