Support Mentor

Ma Mawi Wi Chi Itata Centre Inc.; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local support organization in Winnipeg is seeking a Support Helper to ensure safety and well-being for residents. The ideal candidate possesses post-secondary education in human services and has training in conflict resolution and trauma-informed care. Responsibilities include monitoring residents, managing conflicts, and ensuring a secure environment. This position offers compensation based on qualifications, with opportunities for full-time or part-time shifts.

Qualifications

• Post-secondary education in human services.
• Demonstrated experience or training in conflict resolution and risk management.
• Non-violence crisis intervention training is required.

Responsibilities

• Ensure the safety of all residents and staff.
• Monitor the well-being of each resident regularly.
• De-escalate incidents and promote a calm environment.

Skills

Conflict resolution

De-escalation techniques

Trauma-informed care

Crisis intervention

Medication distribution

Education

Post-secondary education in human services

Job description

POSTING # 25-08-16 (FT, Overnights, Mon – Fri, 12am – 8am)25-08-18 (PT, Weekends, Sat – Sun, 8am – 8 pm)WAGE AMOUNT FT, Overnights – DEPENDENT ON QUALIFICATIONSPT, Weekends - $21.00 PER HOURPOSITION TYPE FULL-TIME/OVERNIGHTS & PART-TIME/WEEKENDSBackground:The Support Helper ensures the safety of all residents and staff, performing such duties as screening telephone calls, monitoring the entrance, securing the building, and undertaking rounds as required. The incumbent will act in accordance with the Ma Mawi Code of Honour and Astum Api Niikinaahk’s service philosophy of providing trauma-informed harm reduction support and assistance to our residents. They will encourage the residents to view themselves as a critical part of the Astum Api Niikinaahk community.Duties/ Responsibilities:

• Fosters a sense of home and community at Astum Api Niikinaahk.
• Creates opportunities that fulfill the Astum Api Niikinaahk Housing goals of Belonging and Influence.
• Monitors and supports the well-being of each resident on a regular basis, including completing health and suite checks to ensure safety, as per program policy, reporting all incidences and hazards to the coordinator.
• Performs aftercare and follow-up support services to participants who are reaching the final stages of being successfully housed.
• In addition to providing support services, other duties include guiding behaviors, monitoring, medication distribution, and first aid.
• De-escalates and diffuses any incidents that may occur between residents, promoting a positive and calm environment.
• Walks the grounds regularly throughout the night to ensure the gate is locked and no visitors or non-residents are on the property.
• Investigates any potential hazards such as smoke, noise, alarms.
• Calls police in emergency situations, coordinates response, alerts on-call person, and completes critical incident reports.

QUALIFICATIONS – EDUCATION AND EXPERIENCE

• Post-secondary education in human services.
• Previous lived experience and recovery would be an asset.
• Knowledge and understanding of the complex issues affecting men, women and gender diverse populations and people with disabilities who are homeless or at risk of experiencing homelessness.
• Knowledge of the complex issues regarding Indigenous homelessness.
• Demonstrated experience or training in conflict resolution, de-escalation, and risk management.
• Training and experience in trauma informed care and harm reduction practices.
• Trained in crisis intervention and risk management strategies –CPR, Mental Health First Aid; Naloxone administration; AED defibrillator use; medication distribution; food handling certificate.
• Non-violence crisis intervention training is required.
• Class 5 Drivers License and Current Drivers abstract.
• Must be vaccinated against COVID 19.
• Must provide current (within the last three months) Criminal Record Check with Vulnerable Sector Query, Child Abuse Registry Check & be subject to a Prior Contact Check.

Please send a cover letter and a resume to [e-mail]. This job advertisement has been provided by an external employer/partner. Neeginan Education, Training and Employment Services, Inc. (NETES) is not responsible for the content's accuracy, authenticity, or reliability.