Support Clerk II: Bilingual Casual Full-Time Opportunities

Havens Alliance Group - Executive & Technology Talent Solutions; New Brunswick; Remote; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Bilingual Support Clerk II for their Benefit Payment Services department. This role offers the opportunity to work remotely within New Brunswick, providing essential wage replacement benefits to clients. Ideal candidates will be detail-oriented, self-motivated, and possess strong communication and problem-solving skills. The position requires adaptability to fast-paced environments and a commitment to client-focused service. Join a passionate team dedicated to promoting health and safety in New Brunswick workplaces, and make a meaningful impact through your work.

Qualifications

• One year of relevant work experience with benefits and wage calculations.
• Strong ability to function within MS Office software, particularly MS Word and Excel.

Responsibilities

• Handle tasks related to providing wage replacement benefits to clients.
• Ensure accuracy while managing a high volume of work.

Skills

Mathematical calculations

Client service

Problem-solving

Communication

Education

Post-secondary diploma/certificate

University degree

Tools

MS Office (Word, Excel)

Job description

Work Remotely Anywhere In The Province Of New Brunswick (subject to our Remote Work Directive)

The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us.

WorkSafeNB is seeking Bilingual casual full-time Support Clerk II positions in our Benefit Payment Services department. As a casual full-time employee, you will work 35 hours per week and your hours of work will be Monday to Friday, from 8:00 AM to 4:00 PM.

You will report to the designated Team Leader and be responsible for handling tasks related to providing wage replacement benefits to our clients. These roles are dynamic and complex, making them ideal for detail-oriented, self-motivated individuals who excel at performing mathematical calculations. The ideal candidate will be adaptable to fast-paced and changing business environments, capable of managing a high volume of work while ensuring accuracy. If you are well-organized, possess strong communication and problem-solving skills, and excel in client service and customer relations, we encourage you to apply.

Our Core Competencies:

• Accountability
• Collaboration
• Adaptability
• Client-Focused Service

If you possess the following qualifications, we encourage you to apply:

• One-year post-secondary diploma/certificate, as a minimal educational requirement.
• One year of relevant work experience such as experience with benefits & wage calculations, paying accounts (accounts receivable/accounts payable) or mathematical calculations.
• Strong ability to function within MS Office software, particularly MS Word and Excel.
• An equivalent combination of greater education, combined with less work experience may be considered (e.g., a completed university degree with no work experience).

Written and spoken competence in English and French is required for these positions.

Hourly rate is $24.57. Casual employees receive Step 1 of the pay band for the position appointment.

Your primary workspace will be from your in-home office, with the occasional expectation of in person meetings, for that reason, working from outside the province of New Brunswick, or country, is not permissible.

If you are interested in employment with WorkSafeNB, please apply online at worksafenb.ca by May 15, 2025.

We thank all those who apply however only those selected for further consideration will be contacted.

For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca.

Privacy Statement:

In New Brunswick, the Right to Information and Protection of Privacy Act (RTIPPA) and the Personal Health Information Privacy and Access Act (PHIPAA) protect the privacy of your personal information. The RTIPPA applies to personal information gathered, used, disclosed and maintained by WorkSafeNB and identifies specific rights that you have with respect to your personal information including the right to access it. By submitting your application, you agree that the personal information you are providing in this application is disclosed for the purpose of WorkSafeNB assessing your candidature in the staffing process. You also agree that WorkSafeNB may use your personal information for statistical purposes.

WorkSafeNB has safeguards in place to protect the security of your personal information, including a combination of physical, technological, and administrative security measures appropriate to the sensitivity of the information. If you are the successful candidate, the personal information you have disclosed will form part of your personnel file and be retained in accordance with existing laws. If you are not the successful candidate, your personal information will be retained for three years.

If you have further questions about WorkSafeNB's administration of the RTIPPA and PHIPAA you can contact our privacy officer at 1 800 999-9775.