Support Associate - White House Black Market

Chico's; Woodstock; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a fashion-obsessed team at an established industry player dedicated to making women feel beautiful. As a Support Associate, you'll play a crucial role in creating a customer-focused sales culture. Your responsibilities will include merchandise handling, stock processing, and maintaining an organized stockroom. This position offers a dynamic environment where teamwork and personal growth are encouraged. If you have a passion for fashion and excellent customer service skills, this is the perfect opportunity for you to thrive in a collaborative atmosphere.

Qualifications

• Excellent communication and customer service skills are essential.
• Strong organizational skills and ability to multi-task in a fast-paced environment.

Responsibilities

• Support a customer and product-focused sales culture.
• Process merchandise and ensure proper stock organization.
• Assist with visual directives and store cleanliness.

Skills

Customer Service

Communication Skills

Organizational Skills

Teamwork

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Effective communication with customers, associates, and management; wear/communicate with headset.
• Regular attendance is essential. Ability to work a flexible schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of 8-hour shift).
• Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
• Frequent climbing (34-66% of 8-hour shift).

We are always accepting applications for top talent. You may apply at any time; however, positions may not be currently open. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

Location: 3508 The Outlet Shops at Atlanta

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on any protected grounds.