Support Associate - White House Black Market

Chico's; Wallace Station; On-site; CAD 30,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen sucht nach einem Support Associate, der Teil eines modebewussten Teams wird, um eine herausragende Kunden- und Produktfokussierung zu unterstützen. In dieser Rolle sind Sie für die Verarbeitung von Waren, die Organisation des Lagers und die Unterstützung eines erstklassigen Kundenservice verantwortlich. Sie werden in einem dynamischen Umfeld arbeiten, das Teamarbeit und persönliche Entwicklung fördert. Wenn Sie eine Leidenschaft für Mode haben und in einem unterstützenden Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung im Einzelhandel oder als Kassierer bevorzugt.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Verarbeitung und Organisation von Waren im Lager.
• Modellierung und Unterstützung der MAPS-Prinzipien für den Kundenservice.

Skills

Kommunikationsfähigkeiten

Kundenservice

Organisationsfähigkeiten

Teamarbeit

Multitasking

Education

High School Diploma oder gleichwertig

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props, and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Ability to communicate with customers, associates, and management; wear/communicate with headset.
• Regular attendance is essential; ability to work flexible hours, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing — 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. — 1-33% of an 8-hour shift.
• Frequent climbing — 34-66% of an 8-hour shift.

We are always accepting applications for top talent. You may apply to any location or position at any time; however, the position may not currently be open. Accommodation is available for applicants with disabilities. Please contact your local Store Manager for assistance during the application process.

3282 Laurel Park Place

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category under law.