Support Associate - Chico's

Chico's; London; On-site; CAD 30,000 - 40,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Support Associate, der Teil eines dynamischen Teams wird, das sich der Förderung eines inspirierenden Einkaufserlebnisses für Frauen widmet. Diese Rolle umfasst das Verarbeiten von Waren, die Unterstützung bei der visuellen Präsentation und die Gewährleistung eines hervorragenden Kundenservices. Wenn Sie eine Leidenschaft für Mode und Kundeninteraktion haben und in einem unterstützenden Umfeld wachsen möchten, dann ist dies die perfekte Gelegenheit für Sie. Werden Sie Teil eines Teams, das sich für Kreativität und Zusammenarbeit einsetzt und in einem inklusiven Umfeld arbeitet.

Qualifications

• Bevorzugte Erfahrung im Lager oder als Kassierer.
• Fähigkeit, schnell innerhalb strenger Fristen zu arbeiten.

Responsibilities

• Verarbeitung von Waren und Sicherstellung der richtigen Lagerung und Kennzeichnung.
• Modellierung und Unterstützung der MAPS-Prinzipien für ein hervorragendes Kundenerlebnis.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Multitasking

Visuelle Merchandising-Techniken

Education

Erfahrung im Einzelhandel

Mindestens 16 Jahre alt

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices, and completes store-to-store transfers and locate requests accurately and promptly.
• Processes visual packet materials, props, signage, and properly stores stockroom hardware such as hangers and sign holders.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, and signage placement as directed.
• Supports boutique cleanliness and organization.

Customer Experience

• Models, supports, and promotes the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem-solving.
• Seeks personal development opportunities and actively solicits feedback.

Other duties as assigned. This position may vary across different brands.

QUALIFICATIONS:

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn and adapt to company technology.
• Must be able to stand for most of the shift.
• Ability to work quickly within strict timelines and demonstrate teamwork.
• Experience with visual merchandising techniques is desirable.
• Effective communication with customers, associates, and management, including wearing and using headsets.
• Regular attendance and a flexible schedule, including nights, weekends, and holidays, are required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. during 1-33% of the shift.
• Frequent climbing during 34-66% of the shift.

We are continuously accepting applications due to growth. Applications are reviewed to match qualifications with available positions. Accommodation is available for applicants with disabilities; please contact your local Store Manager for assistance.

Our location: 183 802 King Street

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical conditions, pregnancy, genetic information, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category under applicable law.