Support Assistant

WorkSafeBC; Richmond; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

WorkSafeBC is seeking a detail-oriented Support Assistant to join their Litigation Services department. This role involves providing clerical and administrative assistance, ensuring B.C. workers' safety, and requires at least a grade 12 education with two years of administrative support experience. The position offers a hybrid work model and various benefits, including a pension plan.

Benefits

Defined benefit pension plan

3 weeks of vacation in the first year

Extensive health care and dental benefits

Optional leave arrangements

Development opportunities

Qualifications

• Minimum of grade 12 education required.
• Two years of administrative support experience in an office environment.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Provide administrative support to the Litigation Services department.
• Prepare and organize correspondence, reports, and legal documents.
• Assist with prohibited action or penalty matters by gathering materials.

Skills

Attention to detail

Time management

Team collaboration

Communication

Education

Grade 12 education

Tools

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Support Assistant role at WorkSafeBC

Join to apply for the Support Assistant role at WorkSafeBC

We're looking for an experienced Support Assistant to join our Litigation Services department to provide administrative and clerical assistance.

If you can assist with administrative tasks and are a detail-oriented self-starter, we want to hear from you. In this role, you'll support the Litigation Services department with a variety of administrative duties while working collaboratively with a close-knit team.

How you'll make a difference : You'll help ensure B.C. workers go home safely at the end of their workday.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

In this role, you'll work in our Richmond office two days a week.

• Provide administrative support to the department
• Assist officers with prohibited action or penalty matters by gathering materials and information, reviewing files for completion, identifying discrepancies, and communicating with appropriate parties to complete files
• Prepare and organize various correspondence, reports, written submissions, presentations, and documents of a legal nature that often include technical industry terminology
• Access and maintain databases and procedure manuals
• Undertake word processing and document editing
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees : responsive, respectful, fair, collaborative, accountable, and forward thinking.

We're Looking For Someone Who Can

• Plan, coordinate, prioritize, and organize a diverse, high-volume workload to effectively multi-task and meet deadlines and changing demands while maintaining accuracy and timeliness
• Use initiative to assist, orient, monitor, and act as a resource to individuals in a team environment
• Reference and apply policies, procedures, and guidelines in making decisions and solving problems
• Understand and respond to stakeholders' needs in order to provide exemplary customer service
• Clearly communicate and document detailed information, both orally and in writing, to a variety of audiences

Your background and experience

• A minimum of grade 12 education
• Proficient use of Microsoft Word and Excel
• A minimum of two years of administrative support experience in an office environment

We'll consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must :

• Confirm you're legally entitled to work in Canada

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more : Discover who we are .

As a member of our team, you'll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes :

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Salary : $31.04 - $38.49 / hourly

Learn more : Find out what we offer .

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4 : 30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Insurance

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