Support and Outreach Manager

Edmonton Chamber of Voluntary Organizations; Edmonton; On-site; CAD 57,000 - 61,000; Full time

Job summary

An inclusive and dynamic community-based organization is seeking a Support & Outreach Manager to lead innovative programs aimed at advancing health equity for individuals affected by HIV and related STBBI. This role involves overseeing a dedicated team, managing program grants, and collaborating with community organizations to achieve the organization's vision. The ideal candidate will possess strong leadership and problem-solving skills, along with a passion for community outreach. Join this exciting opportunity to make a meaningful impact in the lives of those at risk and affected by HIV, while enjoying a competitive salary and comprehensive benefits.

Benefits

Comprehensive Benefits Plan

Competitive Salary

Qualifications

• 3-5 years of experience in program management and client case management.
• Strong organizational, problem-solving, and leadership skills.

Responsibilities

• Oversee delivery of programs and services for individuals affected by HIV and STBBI.
• Provide leadership and support to a team of six.

Skills

Program Management

Client Case Management

Community Education Facilitation

Organizational Skills

Problem-Solving Skills

Leadership Skills

Communication Skills

Relationship Building

Education

Registered Social Worker

Tools

Microsoft Office

Canfit

Job description

Support & Outreach Manager

Closing Date: May 21, 2025

HIV Edmonton is an inclusive and dynamic community-based charitable organization offering programs and services which advance health equity for those living with or at risk of HIV, AIDS or STBBI.

Main Responsibilities: This onsite manager position oversees the delivery of innovative programs and services that provide wrap around supports, health promotion, and outreach to individuals living, affected by and at risk of HIV, HCV, Syphilis and other related STBBI. Providing leadership and support to a team of six, this position is responsible for program grants, outputs, outcomes, evaluation, development and implementation. The Support and Outreach Manager works collaboratively with agency staff, and community organizations to develop and nurture linkages to facilitate the achievement of HIV Edmonton’s vision and mission. This position reports to the Director of Programs and Services.

Qualifications

• Registered Social Worker or ability to register with the Alberta College of Social Workers.
• 3-5 years direct experience in program management including client case management, program development, implementation and evaluation, facilitation of community education activities, and formal reporting.
• Excellent organizational skills, strong problem-solving skills and the ability to manage multiple tasks.
• Ability to build relationships, communicate effectively, focus on strength-based practises, foster teamwork, make decisions, and have good organizing, planning and research skills.
• Strong ability to generate positive opportunities are all essential to making this position fun and exciting.
• Exceptional staff supervision skills required.
• Good leadership and communication skills.
• Competency in computer software/databases including Canfit and Microsoft Office.

We offer a competitive salary and a comprehensive benefits plan. Salary range $57,000-$60,600. People living with HIV and AIDS or those from disproportionately represented communities are strongly encouraged to apply.

Ideally, the successful candidate is expected to commence employment the week of June 23, 2025.

Applications, including cover letter and resume, must be received by 5pm Wednesday, May 21, 2025.

Please forward resume and covering letter to:

Alec Johnston, Director of Programs and Services

9702 – 111 Avenue

Edmonton, AB T5G 0B1

Email: [e-mail]

Only those applicants who are selected for an interview will be contacted. Applicants who are interested in learning more about this position are invited to attend a virtual information session on Wednesday May 14 at 2pm. For an invite, e-mail: [e-mail].

Tagged as: Health