Supply Chain Manager (Consumer Goods, Hybrid)

CPG Connect; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading OTC and Health & Beauty Distributor seeks an experienced Supply Chain Manager to optimize the end-to-end supply chain for their dynamic portfolio. This hybrid role will focus on demand planning and logistics, requiring strong relationships with 3PL partners and internal teams to ensure high levels of service.

Qualifications

• 5 years of progressive supply chain management experience in demand forecasting, inventory control, and 3PL management.
• Experience managing 3PL relationships and complex logistics networks.
• Knowledge of HABA, Healthcare, or OTC industries is an asset.

Responsibilities

• Lead sales forecasting and inventory demand planning.
• Oversee inventory management and logistics operations.
• Collaborate cross-functionally with sales, procurement, and operations.

Skills

Analytical skills

Negotiation

Vendor management

Leadership

Organizational skills

Problem-solving

Communication skills

Education

Post-secondary education in Supply Chain Management, Business Administration, Logistics

Tools

QuickBooks

Job description

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Supply Chain Manager (Consumer Goods, Hybrid)

Job Location: North York, ON

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Job Description

Our client, a leading Over-the-counter (OTC) and Health & Beauty (HABA) Distributor, located in North York, ON, is looking to hire an experienced Supply Chain Manager to join their team on a permanent, full-time basis.

This will be a hybrid role, requiring 3 days on site for team collaboration.

Reporting to the Director of Finance, the Supply Chain Manager will oversee and optimize the end-to-end supply chain for a dynamic portfolio of OTC and HABA products. This role will focus on sales forecasting (demand planning), inventory management, and managing logistics with all 3PL partners. The successful candidate will build strong relationships with manufacturers, 3PLs, and internal teams, ensuring efficient product flow, cost optimization, and high service levels.

Responsibilities

• Lead sales forecasting and inventory demand planning, collaborating with sales and marketing to ensure accurate product demand predictions across all channels.
• Oversee inventory management, maintaining optimal stock levels and 90–120 days of inventory coverage, while minimizing overstock and stockouts.
• Manage logistics operations and relationships with all 3PL partners, ensuring timely, cost-effective movement of goods from suppliers to warehouses and retailers.
• Optimize transportation schedules, routes, and costs; set up, track, and analyze KPIs to evaluate and improve 3PL and transportation partner performance.
• Lead and manage relationships with manufacturers, shipping partners, and 3PLs.
• Develop and implement contingency plans for demand spikes and supply chain disruptions.
• Issue inventory purchase orders to suppliers on a timely basis considering lead time.
• Negotiate supplier terms to drive cost savings and operational efficiency.
• Generate and present supply chain performance reports, including order fill rates, inventory turnover, lead times, and forecast accuracy.
• Conduct monthly reviews and analysis of out-of-stock, slow-moving, and expiring products. Recommend actions to reduce such risks.
• Work proactively with the sales team and clients to ensure awareness of items with short expiry dates and potential actions to mitigate.
• Collaborate cross-functionally with sales, procurement, operations, finance, and client teams on launches, restocks, and business objectives.
• Ensure compliance with industry standards, safety regulations, and quality control procedures.
• Implement best practices for supply chain management, including risk assessments and process optimization.

Education

• Post-secondary education in Supply Chain Management, Business Administration, Logistics, or a related field.

Requirements

• 5 years of progressive supply chain management experience in demand forecasting, inventory control, and 3PL management within a Consumer Packaged Goods (CPG) organization.
• Experience managing 3PL relationships and complex logistics networks.
• Experience with customs duties, tariffs, and commercial invoices.
• Knowledge of the HABA, Healthcare, or OTC industries is an asset.
• Proficiency with QuickBooks is an asset.
• Strong analytical skills and experience with KPI reporting and continuous improvement initiatives.

Skills

• Excellent organizational skills and attention to detail.
• Ability to work under minimal supervision.
• Ability to manage multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills, with the ability to provide actionable insights.
• High-energy, entrepreneurial mindset, and a creative, strategic approach to supply chain challenges.
• Results-driven, self-motivated, and able to work independently and as part of a team.
• Excellent communication skills (verbal and written).
• Strong negotiation and vendor management abilities.
• Leadership experience and ability to develop and mentor team members.

This role offers the opportunity to make a significant impact in a fast-paced, growing CPG environment.

Application Process

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