Supply Chain & Logistics Assistant

GO GLOBAL HR PTE. LTD.; Alberta; On-site; CAD 40,000 - 60,000; Full time

Job summary

A logistics solutions company based in Canada is seeking a Supply Chain & Logistics Assistant to support its APAC operations. The ideal candidate should be highly motivated, passionate about the consumer goods and jewelry industry, and willing to learn about product logistics and quality control. Responsibilities include monitoring shipments, communicating with suppliers in China and Vietnam, and maintaining order documentation.

Qualifications

• Highly motivated and detail-oriented individual.
• Passion for consumer goods and jewelry industry.
• Eager to learn about product logistics and international supply chains.

Responsibilities

• Develop understanding of industrial techniques related to consumer goods and jewelry.
• Participate in product development projects and assist the manager in driving project progress.
• Distribute orders to suppliers in a timely manner and follow up on progress.
• Monitor shipment and delivery status; proactively flag and resolve delays.
• Coordinate with warehouse personnel to ensure accurate logistics execution.
• Liaise with suppliers in China and Vietnam to track production and shipping.
• Communicate regularly with customers to update order/shipment status.
• Respond to customer inquiries via email in a professional manner.
• Accurately record and update order and shipment information.
• Maintain organized documentation of supplier and logistics correspondence.
• Communicate with QC contractors regarding inspection requirements.

Job description

We are seeking a highly motivated and detail-oriented Supply Chain & Logistics Assistant to support our APAC supply chain operations. This role is ideal for someone passionate about the consumer goods and jewelry industry, who is eager to learn about product logistics, international supply chain coordination, and quality control practices. The successful candidate will work directly under the Head of Supply Chain, APAC, and play a key role in ensuring the seamless movement of goods from suppliers to customers.

Responsibilities

Product Knowledge, Shipment Coordination & Monitoring

• Develop understanding of industrial techniques related to consumer goods and jewelry.
• Participate in product development projects and assist the manager in driving project progress.
• Distribute orders to suppliers in a timely and efficient manner and follow up on progress.
• Monitor shipment and delivery status; proactively flag and resolve delays or issues.
• Coordinate with warehouse personnel to ensure logistics processes are executed accurately.
• Customer and Supplier Communication
• Liaise with suppliers in China and Vietnam to track production and shipping progress.
• Communicate regularly with customer sourcing departments to update order/shipment status.
• Report problems to the supply chain manager and assist in resolving logistics or product-related issues.

• Respond to customer inquiries via email in a timely and professional manner.

Data Entry & Quality Coordination

• Accurately record and update order and shipment information in the company’s internal system.
• Maintain organized documentation of supplier and logistics correspondence.
• Communicate with third-party QC contractors regarding inspection requirements and findings.

Qualifications