supply chain assistant

Fastenal Canada; Bathurst; On-site; CAD 28,000 - 38,000; Full time

Benefits offered by this job

Registered Retirement Savings Plan (RR

Job summary

Fastenal Canada in Bathurst is seeking an entry-level team member for a branch office role. You will inspect, pack, and ship merchandise, address customer questions, and support sales transactions in a fast-paced environment.

The position requires a secondary school diploma or equivalent experience, with on-site responsibilities and driving requirements. Training will be provided to ensure accurate inventory and customer service excellence.

Qualifications

• Must be able to inspect and verify goods against invoices and documents.
• Capable of routing, packing, and unpacking merchandise.
• Proactive in addressing customer inquiries and complaints.
• Experience with basic sales transactions and recommending merchandise.

Responsibilities

• Inspect and verify incoming goods against invoices or other documents.
• Route goods to appropriate storage areas.
• Pack goods to be shipped.
• Unpack goods received.
• Address customers' complaints or concerns.
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Sell merchandise.
• Receive payments.
• Operate computerized inventory record keeping and re-ordering systems.
• Issue receipts and other forms.
• Explain the type and cost of services offered.
• Arrange for billing for services.
• Arrange for refunds and credits.
• Answer inquiries and provide information to customers.
• Estimate or quote prices, credit or contract terms, warranties and delivery dates.
• Provide advice about merchandise.
• Conduct sales transactions through Internet-based electronic commerce.
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease.
• Prepare merchandise for purchase, rental or lease.
• Maintain sales records for inventory control.

Skills

Accuracy

Client focus

Dependability

Interpersonal skills

Oral communication

Written communication

Time management

Creativity

Education

Secondary school diploma

Equivalent experience

Tools

Internet

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Branch office

Responsibilities

Tasks

• Inspect and verify incoming goods against invoices or other documents
• Route goods to appropriate storage areas
• Pack goods to be shipped
• Unpack goods received
• Address customers' complaints or concerns
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Sell merchandise
• Receive payments
• Operate computerized inventory record keeping and re-ordering systems
• Issue receipts and other forms
• Explain the type and cost of services offered
• Arrange for billing for services
• Arrange for refunds and credits
• Answer inquiries and provide information to customers
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide advice about merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Prepare merchandise for purchase, rental or lease
• Maintain sales records for inventory control

Experience and specialization

Type of product

• Power tools
• Building materials (other than lumber)

Computer and technology knowledge

• Internet

Additional information

Security and safety

• Driving record check (abstract)

Transportation/travel information

• Own transportation
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
• Punctuality
• Analytical
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Outgoing
• Positive attitude
• Quick learner
• Time management

Benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other Benefits

• Learning/training paid by employer