Supplier Serial Quality Manager

Alstom; La Pocatière; On-site; CAD 70,000 - 90,000; Full time

Job summary

Alstom, un leader mondial dans le secteur de la mobilité, recherche un Manager Qualité Fournisseur Site à La Pocatière. Ce poste implique la gestion des inspections entrantes, la coordination des activités qualité des fournisseurs, et le maintien des normes de qualité élevées. Le candidat idéal aura un solide bagage en ingénierie, des compétences en gestion des relations, et une passion pour l'excellence opérationnelle.

Qualifications

• Minimum 5 ans d'expérience dans l'industrie manufacturière.
• Expérience en gestion des relations avec les fournisseurs.
• Expérience avec l'inspection qualité dans l'industrie manufacturière.

Responsibilities

• Gérer l'équipe d'inspecteurs entrant pour assurer des inspections précises.
• Gérer les non-conformités des fournisseurs et assurer des actions correctives.
• Élaborer et gérer le plan de formation pour l'équipe.

Skills

Leadership

Gestion des conflits

Attention aux détails

Analyse

Communication

Education

Baccalauréat en qualité ou en ingénierie

Maîtrise en qualité ou en ingénierie

Tools

SAP

Job description

Req ID:477444

À la tête des entreprises qui s’engagent vers un avenir plus vert, Alstom développe et commercialise des solutions de mobilité qui apportent les fondements durables pour l'avenir des transports. Notre portefeuille de produits s'étend des trains à grande vitesse, métros, monorails et tramways jusqu’aux systèmes intégrés, services sur mesure, infrastructures, signalisation et solutions de mobilité numérique. Nous rejoindre, c'est rejoindre une entreprise bienveillante, responsable et innovante où plus de 70 000 personnes ouvrent la voie à une mobilité plus verte et plus intelligente, dans le monde entier.

• Define and Deploy Supplier Quality Assurance requirements in "serial" execution of project including
  • Responsible for Supplier Quality Assurance policy deployment
  • Management of incoming inspection activities of purchased parts
  • Manage Supplier NCR process for external Supplier’s and Zero-kilometer NCR’s including containment, corrective actions and Cost of Non-Quality (CONQ) management

• Manage Supplier performance in Serial life to reach region/cluster/site quality targets

• Coordination of project supplier quality activities when required

Main responsibilities

The Supplier Quality Manager Site ensures the compliance of purchased products and parts delivered to the ALSTOM facilities. He / She manages the team of Incoming Inspectors to ensure consistent, accurate and on-time completion of incoming inspection activities. He/she also manages the team of Serial SQ Engineers to ensure reactive and comprehensive supplier non-conformity feedback, containment and corrective actions are implemented quickly to secure the supply of parts to the line.

Accountabilities & Authorities:

• Incoming Inspection Management:
  • Collaborate with SPQD and Incoming Inspectors to ensure Control Plans are defined and registered in the ERP system
  • Ensure inspection instructions/ checklists are defined and available for Incoming Inspectors
  • Establish and manage the process for maintaining and storing records at Incoming Inspection
  • Ensure Incoming Inspectors comply with procedures for inspection, tool calibration, storage of records, Non-conformities characterization and ERP transactions.
  • Initiate outside special process inspections or outside lab testing when required
  • Ensure control plans modified when Non-conformities are detected at incoming and on the production line

• Supplier Nonconformity Management - Ensure site SQ Serial Team’s reactivity and efficiency to:
  • Secure in a timely manner strong and complete supplier containment actions plan to secure the Manufacturing line
  • Ensure complete and efficient Supplier’s rootcause analysis and corrective actions to supplier’s Non-conformities
  • Establish supplier responsibility and assure the invoicing of Cost of Non-Quality to suppliers (CONQ)
  • Organize supplier retrofits and remedial actions, including storing of vendor work reports and validations
  • Challenge suppliers to react quickly and correctly identify and rectify root causes of nonconformities to prevent recurrence
  • Ensure effective Supplier’s waivers management for the Site

• Team Management:
  • Ensure daily meetings and routines to set priorities and manage daily workload
  • Manage hierarchically the SQ Serial, Incoming Inspection and Supplier Quality Project teams.
  • Accountable of the performance management cycle of his/her team.
  • Elaborate the yearly training plan for his/her team and proposes the qualifications.
  • Prepare and provide the Site SQ Serial reporting based on defined KPI’s and animate teams and suppliers to reach assigned targets
  • Prepare and manage his/her budget in term of internal resources, external contractors & business travels .

• Supplier Quality Performances
  • Prepare Reports and supplier Quality Reviews for top level management on top quality issues and action plans including managing the red, yellow status of suppliers with ongoing quality issues
  • Set Suppliers Quality Commitments in accordance with Alstom Procurement objectives
  • Ensure proper Supplier Quality risk management and deploy dedicated mitigation plans
  • Monitor and assess suppliers on overall improvement plans
  • Maintain and publish KPIs and identify opportunities for performance improvement
  • In relationship with Regional and Global SQ Serial Organization, inform Sourcing, Industrial and Engineering/Project entities about the main issues.
  • Increment and lead Return of Experience activities on his/her scope of work

• Project Supplier Quality Activities Management (as required):
  • Ensure the performance of source inspections for low critical purchased parts (non-Supplier Part List components)
  • When required, ensure the coordination of Project Supplier Quality activities for major Projects, including the setting up and maintain of Supplier Part List, priorization and coordination of FAI’s activities performed by SPQD Teams, ensuring regular communication of Project Supplier Quality activities to the Project Team
  • Establish routines with SPQDs for the weekly status reporting on FAIs
  • Provide the Project Supplier Quality and Serial SQ reporting and consolidates the results versus the budget

• Contribute to site quality continuous improvement program
  • Prepare and participate in Process reviews, internal/external audits and APSYS roadmap
  • Contribute to Quality Assurance Plan (QAP) in collaboration of SPQD central teams
  • Propose good practices
  • Ensure the strong integration of Return of Experience (REX) to the SPQD teams for next projects.
  • Contribute to Continuous Improvement activities including internal/external audits, root cause investigations, and internal training programs

Performance measurements:

• Measurement of Supplier Performance (Non-conformities quantity/trend, areas of detection, red/yellow status management)
• Complete inspections within allocated target lead time and ensure priority inspections are completed on time
• Monitor Cost of Non-Quality from Suppliers (CONQ) recovery

Main required competences

Educational Requirements

Mandatory:

• Bachelor’s degree in quality, technical major or Engineering or equivalent.
• Familiar with supplier qualifications standards (ISO, ASME, IRIS, Local Standards, etc.)

• Ease with suppliers’ contracts, competence skills and budget management.
• Fluent in English.

Desirable:

• Master’s degree in Quality or Engineering or equivalent.
• Management experience in Supplier Quality
• Railway experience a "plus".
• Familiar with a variety of measurement equipment.

Experience

Mandatory:

• Min 5 years' experience within manufacturing industry or in Quality role
• Experience managing supplier relationships
• Experience using SAP or similar computer applications
• Demonstrated experience in Quality Wall, Quality Basics, P-FMEA and Control Plan management

Desirable:

• Quality inspection experience within manufacturing industry.
• Experience with typical products used and their defect modes
• Experience in Quality / audit are valued

Competencies & Skills

• Strong in leadership and conflict management
• Analytical and detail-oriented
• Rigor and process-oriented
• Strong in communication.
• Mechanically or electrically inclined, strong technical understanding.
• Experience in operational activities, in documentation management & collaboration and team working.

Alstom est une entreprise leader dans le secteur de la mobilité, qui résout les grands défis de la mobilité de demain. C'est pour cela que nous valorisons les personnes curieuses et innovantes qui sont passionnées par l’idée de travailler ensemble afin de réinventer la mobilité, de la rendre plus intelligente et plus durable. Jour après jour, nous construisons une culture agile, inclusive et responsable. Nos équipes, venant d’horizons différents, se voient offrir des opportunités d'apprendre, de se développer et de construire leur carrière en évoluant sur différentes fonctions et sites géographiques. Êtes-vous prêt à rejoindre une véritable communauté internationale pour une aventure stimulante et impactante ?

Equal Opportunities Statement:

Alstom garantit l'égalité des chances et s'engage en tant qu’employeur à créer un environnement de travail inclusif où tous sont encouragés à atteindre leur plein potentiel, et où les différences individuelles sont valorisées et respectées. Tous les candidats qualifiés sont considérés dans nos processus de recrutement sans tenir compte de l’origine, de la couleur de peau, de la religion, du sexe, de l'orientation sexuelle, de l'identité de genre, de l'âge, de la nationalité, de la nature du handicap ou de toute autre caractéristique protégée par la loi locale.

Job Type: Experienced