Supplier Quality Manager

Marshall Aerospace and Defence Group; Moncton; On-site; CAD 80,000 - 110,000; Full time

Job summary

Marshall Aerospace and Defence Group is seeking a Supplier Quality Manager to conduct thorough assessments of suppliers in Moncton. This role involves ensuring compliance with quality standards through audits and reports, contributing to supply chain excellence. Candidates should possess a related post-secondary education and relevant auditing certifications. Join us to impact the defense industry positively.

Qualifications

• Lead Auditor trained in ISO9001 is desirable.
• Internal Auditor trained in Quality and Environmental Management standards is essential.
• Experience of Defence or regulated based products is desirable.

Responsibilities

• Conduct assessments of supplier operations to ensure quality standards.
• Perform supplier audits and monitor performance for compliance.
• Maintain reports on supplier quality, including defect rates.

Skills

Quality assessment

Continuous improvement tools

Statistical analysis

Problem-solving

Communication

Education

Post secondary education in a related field

Tools

MRP / ERP systems

Microsoft Word

Microsoft Excel

Microsoft Visio

Job description

Marshall Canada is currently seeking a Supplier Quality Manager to join our team in Moncton, NB.

Reporting to the Senior Manager, Purchasing & Supply Chain, the Supplier Quality Manager will be responsible for conducting thorough assessments of supplier operations, including processes, procedures, performance, capacity, and capabilities, to ensure alignment with organizational standards.

They establish and maintain a supplier monitoring program driven by a risk-based approach to evaluate business impact. The Supplier Quality Manager identifies areas for improvement and develops targeted supplier improvement plans, providing regular updates to both suppliers and internal management. They ensure follow-through on corrective actions and monitor the quality of outputs from key strategic suppliers to verify compliance with required quality standards.

Your responsibilities in the role :

• Visit supplier facilities and observe the manufacturing environment to review and assess their procedures and working practices.
• Perform regular quality control audits and full capability assessments to ensure vendors continue to work in compliance with their company and country specific standards.
• Provide clear and concise reports on Supplier capabilities and communicate any recommended actions.
• Develop and maintain a supplier Audit schedule based on risk methodology to cover a global supply base.
• Monitor supplier performance and provide feedback to management on any areas of concern.
• Provide input into supplier procurement specifications to ensure project and business requirements are flowed down as appropriate to suppliers.
• Conduct configuration audits and First Article acceptance of supplied items prior to release to ensure supplied goods meet the defined specification.
• Maintaining detailed reports on supplier quality, including defect rates and areas that result in defects.
• Provide support to procurement to define the supplier quality metrics.
• Providing technical advice and guidance to suppliers to reduce defect rates.
• Serving as a liaison between our company's senior management and the suppliers to identify quality issues and come up with solutions.
• Generate and maintain a Company Supplier Quality handbook to provide visibility to suppliers of the company requirements for doing business.
• Generate a business top level supplier assessment program.
• Interpret engineering drawings and test documentation.
• Analyse and present data.
• Generate audit reports and action plans.
• Other duties as assigned by the Senior Manager – Purchasing and Supply Chain.

Apply if you have most of the following :

• Post secondary education in a related field, or equivalent experience / knowledge gained through other forms of education or training.
• Lead Auditor trained in ISO9001 is desirable, Internal Auditor trained in Quality and Environmental Management standards is essential.
• Knowledge of MRP / ERP systems is essential.
• Ability to travel is essential.
• Working knowledge of Microsoft tools such as Word, Excel and Visio are essential.
• Knowledge and experience of Quality assessment and continuous improvement tools is essential.
• Understanding and experience of preventative techniques such as Sampling, Pareto, FMEA, SPC etc. is essential.
• Broad depth of knowledge of manufacturing processes is required.
• Experience of Defence or regulated based products is desirable.
• Proven record of conducting assessments and audits is essential.
• Excellent statistical analysis and quality assurance skills.
• Have excellent communication and problem-solving skills.
• Demonstrated ability to maintain confidentiality.

Must be eligible to meet the requirements of export control regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.

About Marshall :

Marshall Canada is part of the 110-year-old Marshall Group of Companies, an independent private organization headquartered in Cambridge (UK).

Located in Ottawa, Abbotsford and Moncton, Marshall Canada provides military and commercial customers with a range of world-leading applied engineering services and product solutions across Canada and beyond. Marshall seeks to develop and deliver long-term value to its customers, whilst remaining firmly committed to enhancing the communities in which it operates and creating exciting opportunities for its people.

Within Aerospace, we offer world-leading engineering support and solutions to 18 Air Forces across the globe. From maintenance, repair and overhaul to complex modifications, our highly skilled engineers use their expertise to help keep critical platforms in the air.

For decades, our Land Systems team has been providing configurable, modular, highly advanced infrastructure solutions such as : laboratories, medical facilities, command and control centres, communication hubs and tactical shelters. From the heat of the desert to sub-zero temperatures we have also provided vehicle systems and platform integrations that enabled us to provide protection for people and equipment operating in the most challenging environments.

We are growing and we would love for you to join our team. This is truly an organization where you can have an enormous impact on the world around you. If you want to make your mark in an organization where people really matter, this could be the opportunity you have been looking for.

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Marshall Group is an Equal Opportunity Employer

Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here .

Marshall is an independent, family-owned UK company with a diverse portfolio of businesses and a shared commitment to keeping our customers moving forward.

Whether that’s supporting global armed forces to deliver mission-critical activities, keeping the UK distribution industry on the road, creating new, sustainable communities where people can live and thrive, or developing the next generations of industry talent – we are incredibly proud to have been building extraordinary futures since 1909.

Headquartered in Cambridge, we currently employ around 2,000 people across locations in the UK, Northern Europe, North America and the UAE.

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Quality Manager • Moncton, Moncton Parish, Canada