Supplier Quality Auditor (Canada and US)

Colonial Group; Burlington; On-site; CAD 65,000 - 85,000; Full time

Job summary

EarthFresh seeks a Supplier Quality Auditor to evaluate suppliers and facilities for food safety, quality, social compliance, regulatory compliance and customer expectations.

The role involves conducting on-site audits, product inspections, investigations, data tracking, and cross-functional collaboration with procurement and operations to improve supplier performance.

Qualifications

• Post-secondary education in Food Science, Quality Assurance, Environmental Science, or a related field.
• Familiarity with GFSI schemes, organic certification, and supplier audit processes.

Responsibilities

• Conduct on-site supplier audits and assessments covering food safety/HACCP, GMP and GAP, sanitation and hygiene, traceability and recall, regulatory and customer requirements, and social compliance.
• Conduct product inspections focusing on defects, sizing, appearance, labeling, packaging, and overall marketability.
• Support investigations into supplier-related issues, customer complaints, rejections and recurring defects.
• Identify trends in supplier performance concerns and improve incoming product quality.
• Maintain supplier audit schedules, performance records and corrective action tracking.
• Develop and maintain supplier scorecards and performance metrics.
• Work collaboratively with Procurement, Quality, Operations and suppliers.
• Support new supplier qualifications and approval processes.
• Perform other duties as required by the Director of Food Safety and Compliance.

Skills

Quality assurance

Regulatory knowledge

Organizational skills

Project management

Communication

Recordkeeping

Travel 50/50 Canada/US

Education

Post-secondary education in Food Science/QA/Environmental Science

Tools

Microsoft Office Suite

SharePoint/Smartsheet

Job description

OBJECTIVE

Reporting to the Director of Food Safety and Compliance, the Supplier Quality Auditor is responsible for evaluating EarthFresh suppliers, growers, packing facilities, and products to ensure they meet established criteria for food safety, product quality, social compliance, regulatory compliance and customer expectations.

QUALIFICATIONS

Education:

• Post-secondary education in Food Science, Quality Assurance, Environmental Science, or a related field.
• Familiarity with GFSI schemes, organic certification, and supplier audit processes.

Experience & Skills:

• 3+ years in quality assurance, fresh produce experience strongly preferred.
• Strong understanding of Canadian and US regulatory requirements.
• Strong organizational skills with excellent attention to detail and recordkeeping.
• Strong project management and coordination skills with the ability to manage multiple priorities simultaneously.
• Effective communication and relationship-building skills with both internal and external stakeholders.
• Proficient in Microsoft Office Suite and digital documentation systems (e.g., SharePoint, Smartsheet, or similar).
• Ability to travel domestically and internationally (50% Canada/50% US)

PRINCIPAL RESPONSIBILITIES

1. Conduct on-site supplier audits and assessments covering:
   1. Food safety/HACCP systems
   2. GMP and GAP
   3. Sanitation and hygiene
   4. Traceability and recall
   5. Regulatory and customer requirements
   6. Social compliance and worker welfare

1. Conduct product inspections, including:
   1. Defects
   2. Sizing
   3. Appearance
   4. Labelling
   5. Packaging
   6. Overall marketability

1. Support investigations into supplier-related issues, customer complaints, rejections, recurring defects.
2. Identify trends in supplier performance concerns and improve incoming product quality.
3. Maintain supplier audit schedules, performance records and corrective action tracking.
4. Develop and maintain supplier scorecards and performance metrics.
5. Work collaboratively with Procurement, Quality, Operations and suppliers.
6. Support new supplier qualifications and approval processes.
7. Perform other duties as required by the Director of Food Safety and Compliance.