Supervisor, Underwriting - Personal Lines

Co-operators; Quebec; Hybrid; CAD 73,000 - 121,000; Full time

Job summary

CGIC, based in Canada, seeks a Supervisor, Underwriting to lead a hybrid team and guide underwriters, operations leads and coordinators. You will develop and implement strategic plans to enhance department effectiveness and profitability.

The role requires five years of related insurance experience, a post-secondary degree in Business or Commerce, and strong leadership and bilingual English/French capabilities. CIP is an asset.

Qualifications

• Five years successful related insurance experience or related work experience.
• Post-secondary degree in Business, Commerce or related discipline.
• Chartered Insurance Professional (CIP) designation is an asset.
• Strong knowledge of insurance products, processes and practices.
• Experience in leading, mentoring, coaching, and staff development.
• Proficiency in both English and French is essential for duties.

Responsibilities

• Provide leadership to manage change and maintain a positive, professional work environment.
• Develop, implement and monitor unit plans aligned with goals.
• Manage expenditures and budgets to achieve financial targets.
• Ensure underwriting decisions across product lines are consistent and profitable.
• Coach and develop your team, recruit and manage performance to build an agile department.

Skills

Leadership

Mentoring

Coaching

Critical thinking

Bilingual English/French

Education

Post-secondary degree in Business/Commerce

CIP designation (asset)

Job description

Company: CGIC

Department: Underwriting

Employment Type: Regular Full-Time

Work Model: Hybrid (2 days in office)

Language: Bilingualism in English and French is required.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Property and Casualty (P&C) team aspires to be a modernizing leader in providing financial security to Canadians through the offering of superior client‑centric insurance products and services. Our highly skilled, transforming P&C Underwriting team strives forward to deliver effective underwriting insurance services and evolving offerings to address emerging insurance trends and meet the evolving needs of our clients.

As the Supervisor, Underwriting you will provide functional expertise and guidance to Underwriters, Operations Leads, Underwriting Project Consultants, and Underwriting Coordinators. You will manage and support your teams while developing and implementing strategic plans to contribute to the overall effectiveness of the department.

How You Will Create Impact

• Providing leadership to manage change effectively and ensure a positive, supportive and professional work environment.
• Developing, implementing and monitoring unit plans, goals, priorities and schedules that are aligned with organizational and departmental strategic goals.
• Contributing to the development and management of expenditures within a department budget by developing plans to achieve financial goals.
• Ensuring that underwriting decision‑making processes and consultations across all product lines is consistent and considerate of client profitability and growth expectations.
• Coaching and developing your team, recruiting and selecting talent, recognizing achievements, and managing performance, to develop an agile team and achieve department objectives.

How You Will Succeed

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high‑performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making.

To Join Our Team

• You have five years successful related insurance experience or related work experience.
• You have a post‑secondary degree in Business, Commerce or a related discipline.
• Have the Chartered Insurance Professional (CIP) designation is an asset.
• Having strong knowledge of insurance products, processes and practices is an asset.
• You have strong knowledge and experience in leading, mentoring, coaching, and contributing to the development of staff.
• Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non‑French duties are not assignable to adjacent or other team members.

What You Need To Know

• You will travel occasionally.
• This role may involve direct contact with clients and/or service providers in their environment.
• As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $72,847 - $121,411 (min-max, full range).

The salary amount for the successful candidate is determined by Co‑operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.