Supervisor, Underground Services

Regional Municipality of Wood Buffalo; Fort McMurray; On-site; CAD 129,000 - 137,000; Full time

Job summary

Regional Municipality of Wood Buffalo is seeking a Supervisor, Underground Services in Fort McMurray to lead a team responsible for water distribution and wastewater collection. The role focuses on safety, service levels and supervision of daily operations.

Seven years in municipal underground services with two years in supervision is preferred, along with a Class 5 license and ability to obtain a Criminal Record Check. Strong communication and project management skills are essential.

Qualifications

• Seven years of municipal underground services experience with at least two years in supervision.
• Experience in a public sector environment with unions is an asset.
• Ability to obtain Criminal Record Check and a valid Class 5 licence.

Responsibilities

• Provide guidance and supervision in underground services including water distribution and wastewater collection.
• Plan workload, mentor staff, and ensure fair and consistent work processes.
• Participate in departmental strategies, budgeting, and program improvements.
• Maintain communication with external agencies and provincial government.

Skills

Empower people

Interpersonal skills

Team player

Customer focus

Water systems knowledge

Software proficiency

Judgment

Equipment knowledge

Education

Engineering Diploma

Engineering Technologist registration

180 CEUs preferred

Level II Water/Wastewater Certification preferred

Tools

Water distribution software

Metering equipment

Job description

• Requisition ID: 4332
• Affiliation: Exempt
• Position Type: Permanent Full Time
• Number of Openings: 1
• Bi-weekly Working Hours: 70 hours bi-weekly
• Shift/Work Schedule: Monday - Friday
• Department/ Branch: Environmental Services, Underground Services
• Job Location: Fort McMurray
• Starting Salary Range*: $129,438.00 - $136,834.00 (Pay Band G)
• COLA: Bi-Weekly - $480
• Reposted (dd/mm/yyyy): 22/08/2026
• Closing Date (dd/mm/yyyy): 18/10/2026
• Posting Type: Internal and External

We strive to make our hiring process accessible to all candidates. If you require accommodation for the interview or any other part of the application process, please let us know.

About The Department

Step into a career that’s grounded in action and driven by purpose. At the Regional Municipality of Wood Buffalo, our Environmental Services team is at the heart of sustainability and safety. Whether you’re operating advanced water treatment systems or managing solid waste and underground infrastructure, you’ll play a vital role in protecting public health and the environment.

If you’re ready to roll up your sleeves for a career that combines purpose, precision, and progress, we’d love to hear from you.

General Description

The Supervisor, Underground Services is responsible for providing guidance and support in all areas of underground services including water distribution and wastewater collection. Primary responsibilities of this position include:

Employee Development

Performs supervisory tasks for assigned team members. Works with team to plan and balance workload. Ensures that the team is managed fairly and consistently and that work processes are followed and coordinated to guarantee service levels. Mentors, coaches, and provides support to staff. Assists in recruitment and training of staff.

Research and Implementation

Participates in the continuous research, development, improvement, and implementation of effective departmental strategies, tools, and guidelines based on the Municipality’s best practices. Analyzes the effectiveness of departmental programs and makes suggestions for further improvement. Provides input on department business plans, initiatives, and budget to ensure continuous achievement of department goals.

Departmental Guidance

Identifies and recommends changes to communication strategies affecting water distribution and/or wastewater collection. Investigates and responds to customer complaints and concerns. Identifies, recommends, and implements measures for improving long range operating programs. Maintains communication with external agencies and departments of the Provincial government involved in water distribution, wastewater collection and metering.

Skills Requirements

Candidates need to show evidence of the following:

• Ability to empower people, strong organizational skills, and use of innovative approaches in situations involving rapid change, shifting priorities, and/or simultaneous demands.
• Excellent interpersonal, analytical, and communication skills, as well as a demonstrated ability to assess situations from a business perspective.
• Strong team player with a collaborative style and project management and facilitation skills.
• Proven customer focus with demonstrated ability to build effective relationships with internal customers, external providers, and industry contacts.
• Thorough understanding of all legislation, standards, and best practices pertaining to water distribution.
• Proficient in various software applications.
• Sound, practical judgment using independent decision making.
• Knowledge of all equipment used in water distribution, wastewater collection, and metering.

Education

• An Engineering Diploma is required. An equivalent combination of education and work experience may be considered.
• Certified Engineering Technologist (registered with ASET) or education specific to water distribution/wastewater collection and metering totaling a minimum of 180 continued education units (CEU’s) are preferred.
• Level II Water or Wastewater treatment/distribution/collection Certification is preferred.

Experience

• Seven (7) years of experience in a municipal underground services environment with a minimum of two (2) years of experience in a supervisory role.
• Experience working in a public sector environment with unionized and non-unionized employees considered an asset.

Other Requirements

• Ability to provide a Criminal Record Check for review and acceptance.
• A valid Class five (5) Operator’s Licence is required as incumbent may be required to operate a personal or municipal vehicle for business use.
• Must be willing to work outside in all conditions.
• Immunizations are strongly recommended for work in unsanitary conditions.

Safety

As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible and accountable for knowing and working in accordance with the Health and Safety Directive. As per Section 2 of the Occupational Health and Safety Act, the incumbent shall ensure, while in the employ of the Regional Municipality of Wood Buffalo, the health and safety of employees, contractors and the public.

This position is employed in a supervisory capacity. As such, the employee is required to obtain additional safety training in accordance with municipal procedures and directives.