Supervisor, Supportive Housing Programs (2026-375-CC)

WoodGreen Community Services; Toronto; On-site; CAD 65,000 - 75,000; Full time

Job summary

WoodGreen Community Services in Toronto is seeking a Supervisor for the Supportive Housing Programs on a contract through November 1, 2027. The role is onsite at 650 Queen Street East with a 35-hour work week and a salary range of $65,000–$75,000 annually.

The successful candidate will lead program staff, coordinate services for seniors facing homelessness or housing insecurity, and foster community partnerships while promoting equity and housing stability.

Qualifications

• Bachelor's degree in a related field.
• 3+ years of experience implementing programs and working with homeless/vulnerably housed older adults and seniors.
• 3+ years of experience supervising staff, preferably in a unionized environment.

Responsibilities

• Provide daily oversight of program staff and support with orientation of staff.
• Work directly with program participants to ensure they meet program expectations.
• Support in building and maintaining internal and external partnerships and collaborative activities.
• Assist with planning staff development and reporting tools.
• Support tenancy and housing-related program initiatives and coordination.

Skills

Staff supervision

Program implementation

Community services

Education

Bachelor's degree in a related field

Job description

Employment Type: Contract Salary (Ending November 1, 2027) Non-Bargaining Unit

Work Hours: 35 hours/week (Mon-Fri, 9am-5pm)

Work Setting: Exclusively onsite - 650 Queen Street East, Toronto, ON

Hourly Rate Range: $65,000 - $75,000

Application Deadline: October 5, 2026by 11.59pm

Competition #2026-375-CC

Supervisor, Supportive Housing Programs (2026-375-CC)

Contract Salary (Ending November 1, 2027) Non-Bargaining Unit Employment Type: Contract Salary (Ending November 1, 2027) Non-Bargaining Unit Work Hours: 35 hours/week (Mon-Fri, 9am-5pm) Work Setting: Exclusively onsite - 650 Queen Street East, Toronto, ON Hourly Rate Range: $65,000 - $75,000 Application Deadline: October 5, 2026by 11.59pm

Who We Are

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit www. woodgreen.org to learn more about who we are and to review our Equity Statement .

We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview - Supportive Housing Programs, Community Care Unit

The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; PSW services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.

What You Will Do

• Support the Manager with implementing the operational responsibilities of programs, services, and initiatives associated with the Supportive Housing Program.
• Provide daily oversight of program staff and support with orientation of staff.
• Work directly with the program participants to ensure they are meeting program expectations.
• Provide support to staff regarding program issues, team building, and crises incidents through individual meetings with staff and participation in team meetings.
• Support the effective utilization, training, and support of volunteers and students throughout the various programming activities.
• Support the Manager with the planning and implementation of staff development.
• Support the promotion/awareness building of the programs and its services to the immediate and broader community.
• Support in building and maintaining internal and external partnerships and collaborative activities.
• Support in the development of and implements program initiatives, such as food access, peer involvement, and social and recreational and life skills programming.
• Support staff with the development and execution of Coordinated Care Plans and Case Plans.
• Support in the development of common strategies to address tenancy and building issues.
• Support WoodGreen Housing and Building Services with property management.
• Support the Housing Unit with tenancy issues, including pest control, hoarding, arrears, inspections, notices and work orders.
• Support the Manager with the implementation of program/operational protocols.
• Support the Manager with the implementation of organizational policies and procedures being carried out within all programs areas and services.
• Support the Manager with the implementation of data tracking systems and reporting tools and completion of reports.
• Prepare statistical and program reports for the Manager as requested.
• Ensure that the equity objectives and community development policies of the organization are followed within the programs.
• Participate in regular supervisory sessions with the Manager.
• Engage in training and education to upgrade skills as directed.
• Might be exposed to second-hand smoke, behavioral & cognitive outbursts, death, dying, drug use, pest-related concerns etc.
• Able to lift 40 lbs.
• Carry out relevant tasks as directed by Manager, and Director

What You Bring to the Team

• Bachelor's degree in a related field.
• 3+ years of experience implementing programs and working with homeless/vulnerably housed older adults and seniors.
• 3+ years of experience supervising staff, preferably in a unionized environment.

What Will Set You Apart

• Knowledge of RTA and occupancy agreements, and property management.
• Understanding of homelessness, poverty, mental health, substance use and harm reduction philosophy.
• Ability to develop effective services for individuals and communities facing these challenges.
• Exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations/needs.
• Ability to implement program initiatives and build partnerships, with an understanding of program development.
• Excellent interpersonal and communication skills,
• Ability to challenge organizations, staff and tenant communities in a positive/creative way.
• Knowledge of budgets and funding.
• Knowledge of group facilitation and policy development skills.
• Strong conflict resolution, negotiation, and crisis prevention/intervention skills.
• Excellent multi-tasking, time management, writing, and editing skills.
• Strong computer proficiency.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen, assess, or select applicants.

Are you currently employed by Woodgreen?*

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How many years of experience do you have implementing programs and working with homeless/vulnerably housed older adults and seniors?*

How many years of experience do you have supervising staff, preferably in a unionized environment?*