Supervisor - Student Transportation

Voyago; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading transportation company in London, Ontario is hiring a Supervisor for their Schools Division to oversee daily operations, support drivers, and ensure compliance with standards. The ideal candidate will prioritize safety, have a clean driving record, and possess relevant experience. The role requires flexibility and the ability to work in a fast-changing environment. This position offers competitive pay and a comprehensive benefits package.

Benefits

Competitive wage

Paid training

Comprehensive benefit package

Employee and Family Assistance Program

Qualifications

• Valid B Class licence preferred.
• Intermediate to advanced verbal and written language skills.
• Minimum of 2 years experience in a similar role.

Responsibilities

• Oversee daily operations of Student Transportation services.
• Coordinate internal logistics between divisions.
• Supervise and support drivers ensuring compliance.

Skills

Safety-focused

Clean driving record

Customer service

Microsoft Office Suite

Education

Post-secondary education

Job description

Description

Voyago is hiring a Supervisor in the Schools Division!

As part of the operations team this role ensures that drivers consistently adhere to the standards outlined in the Schools manual and contract. The individual is expected to cover school runs when needed and play an active role in reducing driver deficiencies by coordinating necessary training. Flexibility to commute to other regions for support is essential. Additional responsibilities include assisting with the management of Hours of Service overseeing the completion of monthly ghostings conducting safety discussions and trip inspections and contributing to the planning and delivery of driver information meetings.

Your Role :

• Report directly to the Operations Manager and oversee daily operations of Student Transportation services in assigned areas
• Coordinate internal logistics between the Schools Division and support teams such as HR Maintenance and Health & Safety
• Supervise and support drivers ensuring compliance with contract standards and operational needs during staff absences
• Monitor staff performance through site visits incident reports and conduct follow-ups as needed; provide input for annual performance reviews
• Help with day-to-day operational tasks including fueling and maintaining cleanliness of buses
• Arrange and support training sessions in coordination with Health & Safety
• Track and review KPIs with drivers; report outcomes to the Operations Manager
• Remain on-call for divisional emergencies including evenings weekends and holidays
• Maintain work schedules and ensure adequate route coverage at all times
• Fill in and drive school routes as needed
• Manage onboarding orientation and license upgrade tracking for new hires.
• Oversee completion of ghosting and deficiency reports monthly
• Ensure timely and accurate completion of payroll paperwork and timesheets
• Act as the main contact for internal support teams and assist with employee engagement through regular check-ins and meetings

Requirements

Your Profile :

You are safety-focused and prioritize the well-being of others

You are a safe driver with a clean driving record

You have a valid B Class licence (preferred)

You can provide a clean Criminal Record Check and Vulnerable Sector Screening

You have intermediate to advanced verbal and written language skills (equivalent to B2 to C1 levels)

You have a strong knowledge of London and the surrounding areas

You think quickly on your feet and solve problems creatively by thinking outside the box

You can work independently and manage your time effectively

You are comfortable working at a fast pace and in an environment where things can change quickly

You have post-secondary education or an equivalent combination of experience and training

You bring a minimum of 2 years experience in a similar role

You have intermediate to advanced skills in Microsoft Word Excel PowerPoint and Outlook

You offer excellent and proven customer service experience

You bring valuable experience in student transportation (an asset)

You have experience working in a unionized environment

You are available to work Monday to Friday 6 : 00am to 3 : 00pm (some flexibility is required based on business needs)

You are comfortable working outside regular business hours when required

Your Location :

You will be working out of the 573 Admiral Court office in London Ontario

This position is 100% in office

Benefits

By joining the Voyago Schools team in London youll find :

We offer a competitive wage

We provide paid training

The full-time comprehensive benefit package is available

Employee and Family Assistance Program

Growth orientated company

Award winning

Great company culture

The Perks :

We offer free licence upgrade

We support the development work-life balance and well-being of our employees

We build a supportive corporate culture that encourages diversity and enables our people to flourish

We enable our employees to have a positive social impact by deploying sustainable mobility solutions

We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program a great company perks program and an Employee Referral Bonus for all staff

As a subsidiary of Transdev we provide opportunities for a rewarding career with a growing global transportation provider

We focus on innovation and sustainable environmental initiatives

We offer our employees opportunities to build their own experience within a local global Group

Voyago is committed to providing accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require accommodation due to a disability for an interview please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

We thank all applicants however only those under consideration will be contacted.

Required Experience :

Manager

Key Skills

Anti Money Laundering,Access Control System,Catering,Assessment,Communication

Employment Type : Student

Experience : years

Vacancy : 1