SUPERVISOR - STEWARDING

Hard Rock Hotels; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Stewarding Supervisor to ensure a clean and sanitary environment for food and beverage operations. This role involves assisting in the hiring and training of team members, maintaining high standards of cleanliness, and ensuring compliance with health regulations. Join a team that values inclusivity and provides exceptional service to guests. If you have a passion for hospitality and meet the qualifications, this is a fantastic opportunity to advance your career in a dynamic environment.

Qualifications

• Ability to communicate clearly and effectively with team members.
• Flexibility to work varying shifts and schedules as needed.
• Experience in maintaining cleanliness and sanitation in food service areas.

Responsibilities

• Assist in maintaining cleanliness of food service areas and back of house.
• Support hiring, training, and motivating team members.
• Ensure compliance with health inspection requirements.

Skills

Clear communication

Flexibility in shifts

Effective interaction with employees

Inspection and maintenance

Education

High school diploma or equivalent

5 years of experience in Stewarding

Food Handlers certification

Smart Serve certification

Gaming License

Job description

Overview

The incumbent in this position is responsible for assisting the Executive Steward in maintaining a sanitary environment for food and beverage preparation and storage as well as providing clean service ware and utensils for the entire food and beverage operation.

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Ottawa their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Assist the Executive Steward in hiring, training and motivating team members.
• Assist the Executive Steward in developing, implementing and monitoring department standards, guidelines and objectives.
• Develops, implements, monitors department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department.
• Directs the maintenance of cleanliness of the back of the house areas, which includes the main kitchen, storage areas, dumpster, loading dock, EDR, and washing areas. Manages general cleaning schedule so that the food service areas meet or exceed health inspection requirements.
• Assists in the maintenance of the inventory and coordination of the distribution of all big four items: china, glassware, linens, and silver which also includes visual inspection to ensure cleanliness and safe transportation.
• Assists Executive Chef and Sous Chef in overseeing and ensuring all Health Code Standards relating to cleanliness and sanitation requirements are maintained at all times in kitchens and back of house areas.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform other duties as assigned.

Qualifications

ABILITIES TO:

• Communicate clearly and concisely, both orally and in writing.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and outside contacts.
• Review and comprehend all necessary documentation.
• Inspect and maintain all areas for which responsible.

EDUCATION AND ADDITIONAL REQUIREMENTS

• High school diploma or equivalent.
• Minimum of 5 years’ experience in Stewarding.
• Must obtain and maintain all licenses (Food Handlers, Smart Serve, Gaming License).
• Must be at least nineteen (19) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.