Supervisor Sort Centre

ASL Distribution Services Limited; Vancouver; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading logistics company is seeking an Operations Manager to optimize daily dispatch operations while ensuring compliance and operational efficiency. The ideal candidate will manage a team, address service issues, and prepare operational reports. This role is crucial for maintaining performance standards and enhancing efficiency across logistics functions.

Qualifications

• Proven experience in managing logistics operations.
• Strong leadership and communication skills required.
• Knowledge of safety protocols in logistics operations.

Responsibilities

• Oversee daily sortation and dispatch operations to ensure accuracy.
• Lead sortation associates and delivery drivers, monitor performance.
• Conduct safety inspections and ensure compliance with safety protocols.

Skills

Leadership

Logistics Management

Problem Solving

Communication

Safety Compliance

Education

Bachelor's degree in Logistics or related field

Job description

Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Purpose of Position:

To lead and optimize daily sortation and dispatch operations by managing staff, ensuring timely and accurate deliveries, resolving service issues, and supporting continuous improvement and compliance across logistics functions.

Key Accountabilities:

• Oversee daily sortation and dispatch operations to ensure accuracy and timely delivery of shipments.
• Lead and manage sortation associates and delivery drivers to maintain high performance standards.
• Conduct daily safety inspections and enforce compliance with safety protocols.
• Monitor and manage sorter labor hours to maintain Parcels Per Hour (PPH) targets and optimize operational efficiency.
• Strategically optimize route assignments based on demand, vehicle capacity, and performance metrics.
• Track delivery progress, proactively address service issues, and resolve customer complaints.
• Manage return shipments, cancellations, and resolve delivery discrepancies effectively.
• Ensure strict adherence to company policies and regulatory compliance standards.
• Prepare and submit comprehensive dispatch, wash, and End-of-shift reports to senior management.
• Collaborate cross-functionally with transportation, customer service, and inventory teams to enhance operational workflows.
• Provide operational support to the Terminal Manager and contribute to strategic planning and decision-making processes.

Other Duties

• Performs other duties as required