Supervisor, Security Officer (ACSO)

WHAT YOU WILL DO

Team Lead for the Canada Federal Security Clearance function:

• Act as backup to Company Security Officer (CSO) role.
• Define strategic direction with CSO and other leadership and implement.
• Understand business priorities.
• Stay current on all government policies and regulations. Ensure Accenture compliance.
• Onboard new client projects.
• Work closely with stakeholders including project leads, PMO, contract management, etc.
• Explain policies to key stakeholders.
• Attend weekly pipeline calls to anticipate upcoming clearance team needs, as well as client project team calls as needed.
• Prioritize request queue and assign clearance tasks/projects to team member(s).
• Review clearance documents submitted by team, address issues as they arise, and escalate as needed.
• Coach team as needed.
• Provide regular status updates to CSO and other Leadership.
• Identify process improvements.
• Create reports as required.
• Complete other supervisory tasks identified.

Process Federal Reliability Status security clearance applications:

• Determine resource eligibility.
• Provide process guidance.
• Add applicant to tracking sheet.
• Initiate application in federal portal.
• Review completed application and either submit for approval or contact the applicant regarding revisions.
• If the applicant was born outside of Canada, provide proof of status upon CSP’s request.
• Upon approval, distribute clearance certificate & security orders to the relevant resource, update tracking sheet, and notify the relevant project team.

Process upgraded Federal clearances to Secret and Top-Secret clearance levels.

Other Key Duties:

• Federal Out-of-Country Verification (OCV) clearance applications.
• Federal security clearance renewals and terminations.
• Execute and support clearance process for agencies that have a modified clearance process.
• VCRs, requests for resources’ permission to enter federal client sites.

A professional at this position level within Accenture has the following mindset:

• Seeks to analyze and solve problems.
• High level of professionalism with a good executive presence—demonstrated poise, calm under fire.
• Is a proactive business partner—demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability.
• Receives moderate level of instruction on daily work tasks and detailed instructions on new assignments.
• Understands that decisions impact their own work and may impact the work of others.
• Works as an individual contributor as a part of a team, with a focused scope of work.

Basic Qualifications:

• A minimum of 3 to 5 years of progressively responsible experience in administrative and coordination roles within a corporate or government environment.
• Strong familiarity with Federal and/or Provincial government contracting procedures and security protocols.
• Eligibility for Top Secret Security Clearance.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Outlook, with intermediate to advanced capabilities.
• Strong communication (written and oral) and interpersonal skills.
• Ability to work onsite at the Accenture office 3 to 5 days per week, as determined by the Workplace Lead.

Preferred Qualifications:

• Experience in a corporate environment, within a large company will be an asset.
• Bilingual in French will be an asset.

Professional Skill Requirements:

• Proactive business partner with a demonstrated ability to anticipate and address the needs of both internal and external clients/customers.
• Skilled in working independently as well as collaboratively within a team environment.
• Exceptional organizational, multitasking, and time management abilities, including prioritization and adaptability to evolving requirements.
• Strong analytical skills for reviewing and compiling data, coupled with a high level of attention to detail.
• Technologically proficient and quick to learn and adapt to new tools and systems.
• Critical thinker and problem-solver with a creative and analytical approach to challenges in dynamic environments.
• Discreet and effective communicator, adept at listening to and articulating stakeholder interests and expectations while ensuring seamless real-time information exchange.