Supervisor - Richmond Terminal Gate, Halifax Port Authority

commissionaires; Halifax; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Higher-than-industry pay rates

Health, drug, and dental benefits

Life and accident insurance

Vacation pay

RRSP/TFSA matching

Free uniforms and equipment

Professional training and development

Annual loyalty award

Education assistance funds

Job summary

Commissionaires Nova Scotia (CNS) is seeking a Site Supervisor at Richmond Terminal Gate. The role reports to the Site Manager and runs Monday to Friday from 0700 to 1600, with some weekend or overtime as needed. The hourly wage is 21.80 CAD.

Join a nationally recognized security organization offering career advancement, benefits, and ongoing training. Candidates must be eligible to work in Canada and pass security clearances.

Qualifications

• Exceptional customer service and interpersonal skills.
• Ability to stay calm and exercise sound judgement in emergencies.
• Ability to multi-task, prioritize and adapt to changing situations.
• Superior verbal and written communication skills.
• Proven ability to lead a team focused on delivering superior service to the client.
• Computer proficiency using MS Suite software.
• Superior attention to detail.
• Reliable transportation is required.
• Valid driver’s license and willingness to complete DND 404 accreditation.

Responsibilities

• Assign duties and shifts of the site Security Detail.
• Monitor satisfaction of services via regular site visits.
• Complete new hire orientation and training for Security Detail members.
• Maintain physical security and implement required measures for the client.
• Conduct site patrols and inspections in all weather conditions.
• Conduct Site Safety and Security Orientation for visitors and contractors.
• Control access, ensure compliance with procedures.
• Conduct random baggage and vehicle searches.
• Monitor and control access to restricted areas.
• Provide traffic safety watch near restricted areas.
• Monitor HPA surveillance systems.
• Respond to emergencies and incidents per policy.
• Report deficiencies or malfunctions of equipment.
• Ensure staffing targets are met for client service levels.
• Coach, motivate, and provide feedback to the team.
• Complete accident/incident reports promptly and inform supervisor.

Skills

Customer service

Interpersonal skills

Emergency response

Multi-tasking

Communication

Team leadership

MS Office

Attention to detail

Driver's license

Tools

MS Office

Job description

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the 2025 Canadian Outstanding Security Performance Awards (OSPA)s- Outstanding Partnership, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are recognized for providing the highest quality of security services in Nova Scotia,with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER

A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology to support our growing customer base across Nova Scotia.

Join the 2025 OSPA Award Winning Team and benefit from:

• Higher-than-industry pay rates
• Health, drug, and dental benefits
• Life and accident insurance
• Vacation pay
• RRSP/TFSA matching
• Free uniforms and equipment
• High-quality, formal, and on-job training
• Annual paid loyalty award
• Education assistance funds and family scholarship programs
• Advancement opportunities within a large, national organization

THE ROLE

Position: Site Supervisor
Competition Number:CNS 2026-09-15
Location: Richmond Terminal Gate
Reports to: Site Manager

Working Hours: 0700-1600 Monday-Friday (some weekend and/or overtime will be required/necessary)
Hourly Wage: $21.80 per hour

Closing Date: September 29, 2026

Duties and Responsibilities:

While duties vary by assignment, the responsibilities of this role may include, but are not limited to:

• Assigning the duties and shifts of the site Security Detail
• Monitoring satisfaction of services through regular visits to all posts throughout the shift
• Completing new hire orientation / training of Security Detail members assigned to the site
• Maintaining physical security of the site and implementing required security measures by our client.
• Conducting security patrols/inspections of the site’s interior and perimeter areas (in all weather conditions)
• Conduct Site Safety and Security Orientation to visitors and third-party contractors.
• Controlling pedestrian and vehicle access, ensuring compliance to HPA procedures
• Conducting random personnel baggage and vehicle searches
• Monitoring and controlling access to Restricted Areas
• Provide a traffic safety watch within and outside of the Restricted Area(s)
• Monitoring of HPA surveillance systems
• Responding to emergency situations
• Reporting deficiencies in, or malfunctions of, security related equipment to the HPA Site Supervisor
• Responding to security breaches or incidents in accordance with HPA policies
• Ensuring the appropriate level of staffing so that CNS can meet the service level targets of the client.
• Effectively coach, motivate, discipline and provide feedback when necessary.
• Conduct investigations and complete detailed accident and incident reports in a timely matter, inform the HPA Site Supervisor of all incidents requiring their authority.
• Ensure all pre-shift and in-shift inspections are completed.
• Understand Occupational Health and Security regulations as they apply to security workings at HPA.

WHO WE’RE SEEKING

Eligibility Requirements

Candidates must:

• Be aged 19 or older;
• Be legally eligible to work in Canada;
• Not have a criminal record for which a pardon has not been granted;
• Be able to provide fingerprints and complete a criminal record check;
• Be eligible to apply for, and attain, Government of Canada secret security clearance;
• Be able to communicate effectively in English (the ability to work in both official languages would be considered an asset).

Qualifications and Skills

The incumbent must possess the following experience, skills, and attributes:

• Exceptional customer service and interpersonal skills
• Demonstrated ability to remain calm and exercise sound judgement and decision making in emergency situations
• Demonstrated ability to multi-task, prioritize and adapt to changing situations
• Superior verbal and written communication skills
• Proven ability to lead a team focused on the common goal of providing superior service to the client
• Computer proficiency using MS Suite software
• Superior attention to detail
• Due to the scheduled hours, reliable transportation is required
• Valid driver’s license required and willingness to complete DND 404 accreditation

Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires we support, value, and respect the different views, cultures and experiences of our employees, clients, business partners and community members. We welcome applicants that identify as Indigenous/Aboriginals, or African Nova Scotians and/or Other Racially Visible Persons, or Persons with Disabilities, or Persons who identify in the 2SLGBTQ+ community or others who reflect the diversity of Nova Scotian communities. If you are a member of one of these equity groups, you are encouraged to self-identify on your cover letter or during the application process.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.