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supervisor - retail

Tags Food & Gas

Whitehorse

On-site

CAD 40,000 - 55,000

Full time

3 days ago
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Job summary

A leading company in Whitehorse is seeking a Retail Supervisor to oversee daily operations, manage staff, and ensure customer satisfaction. This role involves assigning duties, preparing sales reports, and handling customer issues. The ideal candidate will have previous supervisory experience in retail and possess strong interpersonal skills to effectively lead a team.

Qualifications

  • Previous experience in retail supervision is preferred.
  • Must have a valid driver's license.

Responsibilities

  • Assign sales workers to duties and establish work schedules.
  • Manage cash and supervise activities of workers.
  • Resolve customer requests and supply shortages.

Skills

Client focus
Efficient interpersonal skills
Reliability
Flexibility
Ability to multitask

Job description

  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Order merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
Supervision
  • 3-4 people
  • Grocery clerks and shelf stockers
  • Retail salespersons and sales clerks
Security and safety
  • Bondable
  • Basic security clearance
  • Criminal record check
Transportation/travel information
  • Own transportation
  • Vehicle supplied by employer
  • Valid driver's licence
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Handling heavy loads
  • Combination of sitting, standing, walking
  • Walking
  • Standing for extended periods
  • Bending, crouching, kneeling
Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
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