Supervisor, Race - Winter - Full/Part Time

Blue Mountain Resort; The Blue Mountains; On-site; CAD 30,000 - 60,000; Part time

Job summary

A premier mountain resort in Ontario is seeking a Race Supervisor to manage race training and operations. This position involves supporting coaching staff, overseeing schedules, and ensuring high-quality experiences for guests. Applicants must have ACA-CSC DL certification and preferably CSIA Level 3, along with experience in race and coaching roles. The role demands strong communication and customer service skills and requires weekend availability from mid-December to March.

Benefits

Free Alterra Mountain Pass for employees

Discounts on lift tickets

Staff priced meals

Free skating

Qualifications

• Prior race, coaching and/or ski instructing experience is essential.
• Must be 18 years of age or older.
• A Criminal Background Check (Vulnerable Sector Search) is required.

Responsibilities

• Manage daily race training and operations.
• Support coaching staff to ensure effective team management.
• Monitor on-hill performance and provide feedback.

Skills

Strong communication skills

Interpersonal skills

Customer service skills

Education

ACA-CSC Development Level (DL) Certified

CSIA Level 3 (preferred)

Job description

WHAT'S IN IT FOR ME?

• Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations!
• Alterra Mountain Passes for your family;
• Discounts on Blue Mountain Lift tickets for friends and family;
• Free skating;
• Staff priced meals & Starbucks treats;
• Staff room rates at all our hotels;
• Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!

Hourly Rate: $23.27/hr

• Pay is increased based on experience and certification.
• Must be able to work weekends (Saturdays and Sundays) from Christmas through March Break.

Status

• Part Time, Seasonal
• Full Time, Seasonal

The Race Supervisor is accountable for (1) managing daily race training and race day operations and environments, (2) managing schedules and inputting payroll for staff daily and (3) supporting Race Coaches and Race Crew daily with leadership and training.

WHAT WILL I BE DOING?

• Work in cooperation with fellow Supervisors to manage and support the coaching staff and ensuring that teams are run efficiently, safely, and effectively, while maintaining excellent levels of service.
• Meet regularly with the Manager, Race and Events and Assistant Manager, Race and Events, to ensure a clear line of communication has been established on team activities, budget guidelines and performance objectives.
• The Race Supervisor is responsible for ensuring that the daily schedule is accurate.
• Ensure the overall quality of Race products and delivery by monitoring the on-hill performance of staff, providing feedback and coaching to staff in a timely manner and performing service recovery to guests when necessary.

WHAT DO WE NEED FROM YOU?

• Must hold a minimum ACA-CSC Development Level (DL) Certified certification.
• Preferably hold a minimum CSIA Level 3.
• Willing and able to work outdoors in a variety of unpredictable weather conditions.
• Previous race, coaching and/or ski instructing experience is a must.
• Strong communication and interpersonal skills and excellent customer services skills.
• Must be able to work weekends (Saturdays & Sundays) from mid-December to end of March.
• Successful applicants (18yrs of age+) are required to provide a Criminal Background Check (Vulnerable Sector Search).

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Company Overview

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world\'s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.