Supervisor, Project Management (12 month contract role)

McDonald's Restaurants Limited; Toronto; On-site; CAD 77,000 - 102,000; Full time

Job summary

McDonald’s Canada is seeking a seasoned Technology Project Manager to join the Global Technology Canada PMO. This role blends project management with waterfall, agile, and change management practices to plan, execute, and deploy technology solutions across Restaurant, Customer, and Corporate systems.

You will lead cross-functional teams, manage complex project plans, and ensure governance, risk management, and vendor coordination.

Qualifications

• Bachelor’s degree in IT or CS required.
• 8+ years of IT project management experience.
• PMP certification or formal project management training is a plus.
• Strong technical acumen and ability to understand complex technical topics.
• Excellent communication and interpersonal skills; ability to present updates to senior leadership.
• Experience leading projects in a matrix environment and delivering through full SDLC.

Responsibilities

• Organize and form a team, leading discovery to define detailed project scopes.
• Develop and manage end-to-end detailed project plans; ensure on-time, in-scope, within-budget delivery.
• Define project scopes, objectives, and deliverables with stakeholders; confirm technical feasibility.
• Coordinate cross-functional teams; manage plan and resources to drive progress.
• Establish relationships with Product Managers, development teams, and technical SMEs.
• Maintain regular communication with stakeholders about status, risks and changes.
• Develop and maintain vendor relationships to secure timely, cost-effective deliverables.
• Identify risks and create mitigation strategies; implement contingency plans.
• Apply PM best practices to standardize delivery of project artifacts.
• Build strong sponsor relationships and leverage SMEs across business domains.

Skills

PMP Certification

Stakeholder management

Project planning & scheduling

Cross-functional collaboration

Leadership

Education

Bachelor’s degree in IT or Computer Science

Job description

Job Description:

Company Description:

At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

The Opportunity

We are looking for a self-starting teammate to be a part of the Global Technology Canada PMO team. This position entails combining Project Management practices with waterfall, agile, and change management best practices to ensure effective and efficient planning, execution and deployment of technology solutions to our Restaurant, Customer and Corporate systems.

The Technology Project Manager role is a cross functional position responsible for overseeing technology solutions from the Requirements gathering phase through Production deployment. This individual will have the responsibility of supervising and facilitating project stakeholder groups in a matrix environment, to enable them to achieve common project goals to enable the business and its priorities.

Who You Are:

You have strong technical, organizational and planning skills to build relationships with key stakeholders to ensure project success and management of expectations. You are a change agent that loves to learn, are resourceful and takes initiative to get things done. You have experience coordinating multiple projects, have an eye for detail and can effectively communicate and collaborate between internal and external teams, fostering a positive and productive working environment. You have an entrepreneurial spirit with a passion to optimize the way a team works together to organize and deliver meaningful technology solutions to for the business.

You have experience pulling together complex and sophisticated project plans and are able to effectively set expectations with stakeholders with various backgrounds. You are a quick learner and able to take technical subject matters and terminology and turn them into meaningful project plans.

What's in it for you?

This is an unparalleled opportunity to join a winning organization during an exciting time of transformational change. You will gain exposure across all levels of the organization, from your team members to the Executives and Franchisees. You are looking for a company with a winning culture where you can grow in depth and breadth while making a tangible impact on strategic initiatives.

Duties

• Organize and form a team, leading them through discovery efforts to defining detailed scope statements for projects.
• Develop and manage end-to-end detailed project plans, ensuring projects are delivered on time, within scope, and within budget.
• Define project scopes, objectives, and deliverables while involving all relevant stakeholders and ensuring technical feasibility.
• Proactively coordinate cross-functional teams, develop, direct and monitor the progress on a project by managing the plan and resources.
• Establish relationships across organization, specifically with McDonalds Product Managers, development teams, and Technical SMEs.
• Maintain consistent communication with stakeholders about project status, risks, and changes.
• Develop and maintain relationships with vendors, ensuring timely and cost-effective project deliverables.
• Identify potential risks, develop mitigation strategies, and implement contingency plans.
• Leverage project management best practices to implement tools/templates/techniques necessary for consistency in the delivery of project deliverables.
• Build and leverage strong business relationships with project sponsor and subject matter expertise in the business domain they are operating in and the systems/solutions they are supporting.
• Work with the project team to determine functional requirements.
• Identify and supervise critical path activities and solve problems or raise them to immediate supervisor as needed.
• Ensure proper governance is in place throughout all phases of the project management lifecycle to best meet project objectives.
• Communicate a clear vision of the project objectives and motivate the team to achieve them

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field
• Minimum of 8+ years experience in IT project management
• PMP certification an asset or formal Project Management Training
• Passion for technology with strong technical acumen
• Strong analytical, organizational and multi-tasking skills
• Strong communication and inter-personal skills; ability to provide updates to senior leadership levels; adept at building relationships with internal teams and external partners
• Demonstrated ability to lead and to be a self-starter with minimal guidance/oversight required.
• Proficiency in project management software tools, techniques, and methods
• Ability to manage multiple projects concurrently
• You have experience managing complex technical projects in a matrix environment and completed projects through full Software Delivery Life Cycle (SDLC), Requirements and Design, Quality Assurance and Implementation and Release Management
• Experience leading IT Projects focused on hardware solutions, infrastructure & networking, software implementation
• Ability to effectively synthesize information.
• Willing to have the 'tough discussions' and in challenging situations, is tireless, strong willed, persistent, tenacious and determined
• Strong time management skills with the ability to prioritize personal and project work according to benefit, goals and objectives
• Adapts quickly to new or changing conditions

Salary Range

The expected salary range for this role is $76,799 - $102,398 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

This posting is for an existing role.

Additional Information:

McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

We do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants during our recruitment process