Supervisor, Portering

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare facility is seeking a Portering Supervisor to oversee Environmental Services, ensuring efficient operations related to housekeeping, patient transportation, and compliance with health standards. The ideal candidate will possess strong leadership and problem-solving skills, with at least three years of supervisory experience in a hospital environment, to foster a positive and effective working atmosphere.

Qualifications

• Three years of recent supervisory experience in a hospital environment.
• Ability to apply Hospital Policies, WHMIS, and CUPE Collective Agreement.
• Certification in Workplace Hazardous Material Information Systems (WHMIS).

Responsibilities

• Supervises daily operations to ensure quality service delivery to clinical units.
• Conducts staff training programs and participates in recruitment.
• Monitors compliance with cleaning standards and Infection Control regulations.

Skills

Leadership

Problem Solving

Communication

Coaching

Team Building

Organization

Education

Community College Diploma in a related discipline

Environmental Services Management/Supervisors certificate

Job description

POSITION SUMMARY:
The Portering Supervisor provides leadership and supervision of the activities within the Environmental Services Department. Supporting the frontline Environmental staff in the day-to-day issues and operations related to the delivery including but not limited to; Housekeeping, Laundry and Linen, Waste, Recycling, Patient Transportation within the Hospital community. Ensuring that the services provided by the department are coordinated in partnership with the Hospital Programs.

QUALIFICATIONS:
- Community College Diploma in a related discipline
- Environmental Services Management/Supervisors certificate or clinical housekeeping management experience preferably in a hospital environment.
- Three years of recent supervisory experience
- Ability to apply Hospital Policies and Procedures, WHMIS & CUPE Collective Agreement on a regular basis
- Comprehensive knowledge of systems and equipment used to provide services
- Able to identify and assess the learning needs of staff
- Demonstrated teaching and coaching skills
- Effective presentation and writing skills
- Effective knowledge computer skills and programs (Excel, Wordand Outlook)
- Evidence of commitment to continuous education
- Demonstrated excellence in communication, team building and the ability to initiate and model positive change
- Demonstrated ability to supervise numerous and diverse activities, organizing and prioritizing appropriately to meet clinical units needs and expectations
- Demonstrated ability to analyze, problem solve, make recommendations for change, implement and evaluate
- Certification in Workplace Hazardous Material Information Systems (WHMIS), ability to maintain records of training dates for annual review

RESPONSIBILITIES:
- Demonstrated ability to analyze, problem solve, make recommendations for change, implement and evaluate
- Supervises the day to day operations to ensure timely, accurate, cost effective provision of service for the specific hospital units by:
- Reviewing and revising schedules, workload, rotations and staffing complement as required to meet the demands of the clinical units and maintain compliance with the Collective Agreement(s)
- Ensuring adequate staffing of the units by proper management of human resources for relief, vacation, illness, etc
- Advising and directing staff
- Enforcing hospital and departmental policies and procedures
- Ensuring application of quality standards (i.e. cleaning and frequency standards)
- Participating in the recruitment of front line staff developing staff orientation and training packages
- Conducting in-service education and training programs for Environmental Services staff
- Facilitating the efficient operation through development, maintenance, monitoring and evaluation of processes in the area
- Communicating with peers at the site and across the sites in a timely and effective manner
- Working with Occupational Health to ensure employee transitional work carrying out and participating in the disciplinary process for Environmental Services staff
- Demonstrating and facilitating the development of staff behaviors which are consistent with the mission and vision of both the hospital and the department
- Fostering an environment which supports and facilitates educational endeavors and the needs of staff
- Promoting effective and ongoing communications with the Clinical areas, other Programs and Services
- Monitors quality audit tool conducts, monitors and reports on EVS Quality management cleaning audits tools
- Monitors and ensures clinical areas cleaning needs are met to the standards/regulations set Infection Control, Public Health Department and the Hospital.
- Operational knowledge of safe practices and good working knowledge of the Occupational Health and Safety Act
- Maintaining and improving methods and procedures within the area
- Liases with Clinical management group to ensure EVS standards and Infection Control standards are met through out the hospital
- Working knowledge of Provincial Infectious Disease Advisory Committee (PIDAC) documentation
- Working knowledge of Hospital Emergency Preparedness Codes (both corporate and departmental)
- Participation on (JOHSC) Joint occupational Health and Safety committees
- Working knowledge of Ministry C4 guidelines for Bio Medical waste (Collection, storage and transport)