Supervisor (Part Time) - CR1127

Carters Inc.; San Juan de Terranova; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Supervisor to elevate customer experiences and drive store performance. This role requires a high-energy leader who can motivate a team and ensure exceptional service while managing daily operations. As a brand ambassador, you will engage with customers, handle transactions, and maintain a welcoming store environment. If you possess strong leadership skills and a passion for retail, this is an exciting opportunity to make a significant impact in a vibrant setting. Join a team that values positivity and teamwork, and help shape the shopping experience for families with young children.

Qualifications

• Experience in retail as a key-holder or supervisor is an asset.
• Strong leadership and customer service skills are essential.

Responsibilities

• Provide exceptional customer service and support store performance goals.
• Assist with sales associate training and oversee store operations.

Skills

Customer Service Skills

Leadership Skills

Interpersonal Skills

Communication Skills

Sales Skills

Ability to Lift 25 lbs

Team Leadership

Tools

Computers

Job description

QUESTIONNAIRE-3-82

3468

Employee Type: Regular

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Company Overview:
Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company’s Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.

Summary:
The Supervisor is a brand ambassador and acts as a "Leader on Duty" in the store, supporting the management team in the achievement of store performance goals through their outstanding customer service skills, product knowledge, and strong supervisory skills.

As a Supervisor, Your Main Responsibilities Will Include:

• Providing exceptional customer service and shopping experiences for our customers. Act as a brand ambassador through strong product knowledge.
• Processing customer sale transactions and accurately following cash handling procedures.
• Assisting customers with returns and exchanges of merchandise.
• Completing store opening and/or closing procedures.
• Preparing courier for head office when required.
• Communicating store information to the District Manager or other functions when required.
• Assisting in merchandising, marketing, and visual presentation aspects of the store.
• Receiving and processing company products accurately and efficiently while preserving the organization of the backroom.
• Maintaining a safe and clean store environment for our team members and customers. Executing store housekeeping duties.
• Securing company assets by following all loss prevention policies and procedures.
• Acting as a Team Leader through your ability to:
• Drive sales through leadership on the sales floor.
• Assist with sales associate training and development.
• Oversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period schedule.
• Participate in creating an environment that is positive, fun, outwardly friendly, and engaging for all employees.
• Lead by example, demonstrate the Carter’s Company Values and ensure compliance with all company and store policies and procedures.
• Contributing to store success by accomplishing related results as needed.

Experience And Skills:

• Retail key-holder, team leader, or supervisor experience is an asset.
• High energy, enthusiastic team leader.
• A history of meeting and exceeding sales goals.
• Excellent leadership, interpersonal, and customer service skills. Ability to motivate others.
• Working knowledge of computers.
• Effective verbal and written communication skills.
• Ability to lift up to 25 lbs.
• Ability to move and replace fixtures, shelves, and hardware throughout the store.
• Ability to use ladders on a frequent basis.
• Capacity to stand for long periods.

Availability Requirements:

• Regular work frequency is required to remain an active employee.
• Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
• Availability to meet the needs of the business, including days, nights, weekends, and holidays as scheduled.
• Scheduled working shifts from 2-8 hours in length. (applicable provincial laws apply)
• Minimum number of hours is not guaranteed.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.