Supervisor (Part Time) - CR1127

Carter's; Montreal; On-site; CAD 30,000 - 60,000; Part time

Job summary

Carter's is seeking a Part Time Supervisor to enhance customer experiences and drive team performance. In this role, you'll welcome families while managing daily operations and fostering a positive, inclusive work culture. Join a well-recognized brand where your leadership will help shape the experience of growing families, providing support as a friendly face on the sales floor.

Benefits

30% discount on brands

Employee Assistance Program

Referral bonuses

Training and development programs

Qualifications

• Experience in retail leadership or supervision preferred.
• Proficient in computer and technology skills.
• Effective verbal and written communication.

Responsibilities

• Model service standards and lead the team on the sales floor.
• Ensure a welcoming and inclusive environment.
• Respond to customer concerns effectively and timely.

Skills

Customer service

Communication

Team management

Problem-solving

Multitasking

Education

High school diploma

Tools

Outlook

Excel

Job description

QUESTIONNAIRE-3-82 3686

Employee Type : Regular

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company’s Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.

Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.

Love what you do. Carter’s Careers.

As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

What we love about Carter’s :

• Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands. Carter’s is the 1 most-purchased children’s clothing brand.
• We’ve become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love :

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.

What You’ll Do :

• Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Maintain a genuine customer focus on the sales floor
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead and execute an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs
• Offer consistent, in-the-moment feedback to store team and raise performance concerns to Store Manager
• Recognize exceptional performance through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Qualities we’d love in a candidate :

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)
• A variety of skills and experiences
• A high school diploma

You can :

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter’s for all :

• Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

NOTE : This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us. Carter’s | OshKosh est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hésitez pas à communiquer avec nous.