Supervisor (Part Time) - CR1127

Carters Inc.; London; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in baby essentials is seeking a part-time Supervisor to enhance customer experiences and lead a welcoming team environment. This role involves assisting families, fostering inclusivity, and ensuring high service standards. Candidates should possess strong communication skills and a high school diploma, with opportunities for professional development and growth.

Benefits

30% discount

Flexible schedules

Professional development

Growth opportunities

Qualifications

• Positive, solutions-oriented mindset.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Assist families with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment.
• Lead and execute assigned business focus areas.

Skills

Communication

Customer Service

Leadership

Problem Solving

Education

High School Diploma

Tools

Excel

Outlook

Job description

Join to apply for the Supervisor (Part Time) - CR1127 role at Carters Inc.

As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce our new baby essentials, and help prepare for the first day of school, among other responsibilities. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

Responsibilities include:

1. Becoming a product and brand expert to assist families from preemie to size 14.
2. Welcoming customers and providing assistance with product styles, features, and benefits.
3. Maintaining a genuine customer focus on the sales floor.
4. Fostering a positive, safe, and inclusive environment for employees and customers.
5. Modeling service standards and omni-channel experience while coaching others.
6. Leading and executing assigned business focus areas through planning and follow-through.
7. Performing Leader on Duty responsibilities by driving results and responding to customer concerns promptly.
8. Using customer feedback to identify opportunities and implement actions to improve results.
9. Building customer loyalty through company-sponsored programs.
10. Providing feedback to store team and raising performance concerns to the Store Manager.
11. Recognizing exceptional performance and supporting store team with Asset Protection.

Qualities we look for:

• A positive, solutions-oriented mindset.
• Effective verbal and written communication skills.
• The ability to manage multiple tasks simultaneously.
• Proficient in computer and technology skills (Outlook, Excel, web navigation, etc.).
• A high school diploma.

Physical requirements:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods; climb ladders.
• Availability to work days, nights, weekends, and holidays as scheduled.

We offer flexible schedules, benefits including a 30% discount, professional development, and growth opportunities. Carter’s is an equal opportunity employer and encourages all qualified candidates to apply, with accommodations available upon request.